Gold's Gym Calgary Northgate - Calgary

Literally the worst gym I have ever had to deal with. Women's area has barely any working machines and extremely dirty. They coerce their new registrants to post up a 5 star review for a waive of registration fees. After exemption program was mandated, I tried calling over 20 times to discuss what to do with my account as we could not enter the establishment. I have left multiple voicemails and sent emails as to which they never respond to except to tell me “you signed a contract.” No duh. They charged me over $200 for registering then a couple months later (after exemption program) want me to pay another cancellation fee. Get a grip. I had to deal with ABC fitness for a month before they got back to me and let me know I had to talk to Golds Gym. That’s when I continued to call them and no response, even TILL today. The funny thing is I have proof of every phone call and voicemail. Some weirdo named Sukh Ghuman emailed me with a final collection notice without ever contacting me prior to or letting me know what the total amount is. He is refusing to take any phone calls with me because this gym is gross and unprofessional. I highly recommend going to GoodLife if you can. I used to be with them and they are much much better at dealing with things and more understanding. golds tells you to email or call them but never respond. Be very weary of this gym! They are absolute scammers and have to bribe customers to give them good reviews. Guess I’ll have to take them to court, don’t hassle yourself like I did with this ghetto gym. Just don’t sign up at all.

I usually love this facility, but the last time I went in I was just popping in for a quick tanning session. The person at the counter asked me to update my current swipe card. I told them I was in a hurry and only had enough time to go tanning. But gave my information so he could complete whatever he had to while I was tanning. When I came out from tanning, he hadn't completed anything and asked me to write all of my information on a piece of paper. Then he asked me to write it down again because he misplaced the first 2. He held me up while helping other clients, insisting I give my information to update their system. I assured him I could do this the following visit. And he still made me wait and then imput the information into the tablet myself, making me late for work. 100% unhappy with this counter staff.

Amazing staff! Cleanest and friendliest gym I've been to. Thanks to Scotty for his incredible customer service! The only negative is that we don't have more locations in BC!

Even though the lack of equipment because of the amount of people there, I love this gym high spirits and happy faces keeps me motivated, especially the new front desk Kaye! She always greets me with a happy smile and makes me want to work out more. I also love her greetings, smiles and overall positivity! I hope they hire more people like her.

Best gym!!! Manager is super nice and is always helpful. Its clean and all equipments are set up at appropriate distance to make it look more clean. Love the staff here and really enjoy working out.

I love this gym. I work out at the Northgate gym and have seen the owners from time to time. Great people and their manager Tim and all the employees are so friendly and welcoming. Top quality equipment and friendly members. This is definitely the best Gym I’ve ever been a part of.

Best gym!!! Manager is super nice and is always helpful. Its clean and all equipments are set up at appropriate distance to make it look more clean. Love the staff here And I would like to say thanks to Gloria being nice to people saying hi and goodbye When they come in and when they leave. Kind of nice it makes their day going I feel loved here they treat you like family.

I wanted to take some time to rave about Tim, he opened my brother's account at Golds and has been so supportive as an employee and someone who overall cares about his members and reasons for being at the gym. I was so happy when he set up my account providing as much information to the questions asked and gave me said he'll always be around if there was anything I needed. For the time time since signing back up to a gym I believed that. Thank you for your continued support and great customer service. You rock!! Signed your newest member! Jacklyn.