Fountain Tire

Name: Fountain Tire
Address: 4619 2 Ave, Edson, AB T7E 1C1, Canada, E, Canada

4/5 ★ based on 8 reviews

Contact Fountain Tire

Address :	4619 2 Ave, Edson, AB T7E 1C1, Canada
Phone :	📞 +7877
Website :	https://www.fountaintire.com/stores/edson-ab
Categories :	Auto repair shop , Tire shop , Brake shop , Mechanic ,
City :	E

Best Tire shop in Canada

M	Marlee Mcgillis on Google ★ ★ ★ ★ ★ Had troubles getting my license plate bolts off, brought it in with no wait time. Worked on it fast and efficiently jeff answered all my questions. Overall great customer service every time I bring my vehicle in.
J	Jim Kilipouris on Google ★ ★ ★ ★ ★ Went in for an oil change. Very cold people. No warm welcome or anything. Customer service lacking. Vehicle went in. While I was waiting the oil tech was talking to the service counter about how he got the air filter wet so I would need a new one (not realizing I was the vehicle operator). So they finish oil change and guy doing up the bill says "so you need an air filter because yours was wet". I said whatever, fine. Took forever to do up the bill. I left thinking all was ok until 2 days later, I stopped to fill my windshield washer fluid. I noticed a piece of the intake was missing. When I called to report this the manager (or whoever answered the phone), was answering me with remarks which clearly showed he did not understand what I was saying. I clarified, he said hold on. When he returned to the phone he said "just swing by the next time you are in the area and we will have the piece set aside for you". I went back only to be told that everything was put back on and there was no piece left on the shop. This place has no clue what they are doing and tell customers only what they think will please them. At least look into the issue before you tell a customer that everything will be worked out. Very unprofessional group. Disgrace to the Fountain Tire name.
N	Nikki A on Google ★ ★ ★ ★ ★ Worst possible customer service. Was given poor information upon booking, was given incorrect pricing and some information was left completely out. I had to call them twice after they said they'd call me upon completion. Then proceeded to tell me things were wrong with the vehicle that had just been fixed. Downside to being a girl going into a tire shop. They think your a complete moron. Would not recommend and quite honestly think it should be avoide .
M	Matt Jardine on Google ★ ★ ★ ★ ★ I took some rims and tires here to have the swapped over and they never rebalanced my rims. 180 bucks just to put tires on with out balancing? Come on. So my truck started shaking down the road immediately after I put them back on. This is after I traveled over a hour to get there (they told me they would swap the tires right away) I sat in Edson for over 3 hours just for them to do half their job. Would not recommend this shop.
S	Samson Hamm on Google ★ ★ ★ ★ ★ These guys are beyond hospitable, got me in multiple times with only a moments notice. Allowed me to use there Mig welding machine to fix some brackets under my dash with no notice at all got me fixed right up. Prices are more reasonable than one could wish for. Staff is well knowledged and willing to undertake just about anything you can throw at them. The only place I will use.
D	Deb Juch on Google ★ ★ ★ ★ ★ Fountain Tire Edson know what it means to help. Prompt service, good work, rational pricing, and the roadside service today was unreal. They'll be my first call every time.
T	Taylor Utley on Google ★ ★ ★ ★ ★ I was en route to Jasper when my vehicle very unexpectedly broke down. This was a Sunday so nowhere was open to speak to. I called this fountain tire thinking I would leave a message, however someone called me back almost immediately and put me through to a staff with fountain tire (they were closed so I was very pleasantly surprised that I spoke to someone so quickly)! I was able to explain my issues, my car was towed and left there overnight. I called the next morning and got through write away. I spoke to Chris and Brad who were both very helpful and assured me they would take care of my vehicle. When I picked up my vehicle a day later everyone was friendly, they explained what happened in a non-condescending manner and answered all my questions (this is a big deal for me being a woman with minimal mechanical knowledge). They even have the cutest little shop cat, Boots, hanging out! I was so impressed and happy with my service. A very unfortunate situation was handled professionally and efficiently! Unfortunately I don’t live near Edson, otherwise I would make this my primary location. Anyone who needs services in Edson should definitely give this location their business!
j	john stewart on Google ★ ★ ★ ★ ★ Dropped in on this Fountain Tire outlet as we passed through Edson and a 'low tire pressure' indicator lit up in our Ranger. They took the vehicle right in, found the nail I had picked up on the highway, patched the tire and sent me on my way in 1/2 hour. No charge! Not sure I understand the business model, but appreciate the prompt, friendly service for sure. We'll do all our tire business here from now on.