Family Medicine Urgent Care Centre
1.9/5
★
based on 8 reviews
Contact Family Medicine Urgent Care Centre
| Address : | 945 Gardiners Rd, Kingston, ON K7M 7H4, Canada |
| Website : | https://www.cataraquicentre.ca/stores/cataraquicentre-cataraqui-centre-urgent-care-family-medical-centre |
| Categories : | |
| City : | M |
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Alexa Waycik on Google
★ ★ ★ ★ ★ I have had mixed experiences at this clinic however my last experience was by far the worst. A few months ago I went in to ask the doctor about a break out I had on my face. The doctor was quick to prescribe me a cream and sent me on my way (I was in the room for less than 5 min.). Today I went back because my break out has returned and I wanted to ask if I should continue with the previously prescribed cream or use a different treatment... this is when the doctor (who originally prescribed the cream) told me that the cream he had prescribed months earlier should NOT be used on the face! Needless to say I will be finding myself a new walk in clinic for the future.
All this being said the receptionist was very nice and welcoming! I have also only had experiences with the one doctor (Dr. Chadha) and can not speak about the level of care provided by the other doctors at this clinic.
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TheRob on Google
★ ★ ★ ★ ★ The doctor is very rude and condescending. He showed up late for his own clinic. (opened at 9, didn't show up until well after)
Took in an infant to be checked for a throat infection as her brother has the same thing, and babies obviously share toys and such so it's a warranted concern. He got mad at the baby when he couldn't check her ears - because you know, babies don't like being poked at.
Doctor didn't even look in her mouth, EVEN WHEN I ASKED HIM TO. refused to look in the babies' mouth, a quick 5 second check. that could confirm or deny an infection.
The same doctor saw me for strep throat concerns a while back. Told me i didn't have it, and reused to treat for what i knew was strep. The swab came back with strep 5 days later. What a joke. Don't waste your time, go to Hotel dieu or COPC downtown - you'll wait to be seen, but at least you and your kids will get a proper checkup.
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Nicole Coppens on Google
★ ★ ★ ★ ★ The receptionist was very helpful and professional. She was smiling very pleasant and told me how long the wait would be. It wasn't a very long wait at all. She is only reason I gave 1 star. I would have given a 0 star rating if it wasn't for her.
Now the doctor on duty was very rude and unprofessional and arrogant.
I told him why I was there and he told me that since he's never seen me before and doesn't know my health history he can't help me. Now this is a walk in clinic No? I don't have a family doctor in the area as we moved. I was treated very poorly.
I will never step foot back in that clinic again.
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David Crosby on Google
★ ★ ★ ★ ★ My new job requires a medical report- I called ahead to ensure they provide this service. Reception took the paperwork, the doctor said they would provide the service for $120. I waited 90+ minutes and once called in, doctor quickly skimmed the paperwork and informed me they don’t carry any colour vision tests on-site so the best he could do was a partial completion of the form (for the full fee). No apology or explanation. This is the second TERRIBLE experience I’ve had at this clinic- I will not be back.
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Becky Lees on Google
★ ★ ★ ★ ★ Have visited this urgent Care center several times over the last few years in an effort to avoid the emergency room. The receptionist is friendly and warm. The doctors are efficient and compassionate. Today we were in and out in less than an hour with a prescription we filled quickly next door at Shopper's. That has been my experience on every visit and I would recommend this medical center to anyone who has a simple, urgent medical problem that doesn't require the emergency room and they are unable to see their own doctor. I am very grateful that this clinic is available to us and wish we had something similar in the small town I live closer to. I have had incredibly bad experiences in emergency rooms, especially at kgh, and would avoid going back there except as a very last resort.
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NIGHT WOLF on Google
★ ★ ★ ★ ★ Doctor is very rude, went last year having bronchitis and he did not even fully examine me. He just looked at my throat and right away says "Oh this is nothing! This is just a virus infection! Don't go out and do random things or else it will take weeks/months for your cold to go away! If you do what I say you should get better in 3-4 days." Very disrespectful and does not know how to do his job properly. He did not even pay attention to how I sounded at all since my voice was extremely deep and low from my bronchitis.
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Kimberley Ridley on Google
★ ★ ★ ★ ★ Went to get a prescription for strep, pretty straightforward. I’ve had it before, been exposed to it a lot this week, could see the sores on my tonsils myself. The Dr was arrogant and rude and jabbed my throat with the swab so much I had to push him away. 4 days before I get results. Come back in 2-3 days if it doesn’t go away. Very unprofessional and intimidating, telling me to gargle with salt water 6 times a day. When I said I wasn’t satisfied with his recommendations he practically yelled at me. Went to a different clinic for the 5 minute strep test and sure enough, left with a prescription. I won’t be back to this place.
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Jordan M on Google
★ ★ ★ ★ ★ I've been to this clinic 3 times so far and have only been treated with respect and kindness. The receptionists are really friendly to me and the doctors are very helpful. I haven't waited more than an hour and a half to be seen.
I noticed this office has bad reviews, however, this hasn't been my experience at all. This will continue to be my go to clinic when needed.
The doctor I seen today was so friendly and flushed out my ear canal due to an infection. He even drew me a diagram of what my ear looks like and how to properly place the drops.
I waited a total of 10 minutes to be seen. Thanks guys for everything!
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