Elite Self Storage South Edmonton - Edmonton

Excellent fast and courteous service by Mr. Todd... would highly recommend this storage place with affordable rates

Todd is a storage guru. Very knowledgeable and friendly. Customer service is outstanding. Very fair prices here too, costs less then competitors. No registration or extra fees. Highly recommended for storage. Thank-you !

I found this place on google maps and called and visited them before coming in to finalize my decision and make a payment. I chose a 5’ by 4’ space which I measured out in my basement beforehand to make sure all of my things would fit inside. Todd was very friendly and helpful. He took the time to show me storage units of various sizes and how the whole storage facility operated. I went in yesterday to look at the space one more time and pay for the lease. After going through the key points of the contract I paid for the 5’ x 4’ space ($75 a month minus a 4 month discount plus $8 per month insurance). He then printed off the two page double sided contract which I started to read. I noticed that it said in the fine print that the storage units would not necessarily be the same measurements as advertised. This caught my attention as I had planned for the exact size of 5’ x 4’. I asked Todd for a measuring tape, which he provided and I went to measure the unit I had just rented. It was only 3.5’ wide. I explained to him that I needed a 4’ wide space and that was what I thought I was getting. He asked me what I would like to do. I asked him if I could cancel and get a refund. He said that I could and made a phone call and then proceeded to give me a full refund right away. Long story short, I was disappointed that the space was not the same size as advertised and that I had to measure it myself to find that out. I was relieved that they refunded me without any problems. I was able to find a 5’ x 5’ space at UStore It South for a special prepaid deal of $59 per month. So it all worked out. I recommend this storage place but make sure to measure your space yourself beforehand if that is important to you.

A beautiful new facility coupled with excellent staff. Customer service is top notch. I have no problems recommending Elite Self Storage.

Decent place to store your belongings. Their units are clean and the staff are competent. The two things I would warn other potential customers about would be the lack of lighting in the units themselves as well as the access restriction after 10 pm. On the day we moved our chosen movers were over 5 hours late to arrive at our old residence. Due to this we had no way of getting into our storage unit that evening, as a result we had to get the movers to come back the next day when we were already supposed to be out. When returning to our unit to get items and to organize things we were charged a fee of $100 plus GST when we exited the unit after 10 pm. This fee had to be paid that day or our access code to the yard would be deactivated . For people who are on a tight budget in transition from one place to another , especially after the death of a loved one, this can be a very bitter pill to swallow.

This is a great facility! Extremely clean with very friendly and helpful staff. Their rates are very good and the security looks to be top shelf. I would highly recommend Elite.

First time using a storage unit and I am so impressed! The loading dock is awesome during winter, the whole place is clean. I feel safe walking to my unit and the staff are so so friendly! Thank you Elite!

My locker is inside this big building. The loading areas are big enough for me to park my vehicle inside and unload the contents. The building and storage spaces are very clean, temperature controlled and well lit. Ample room to move around. Very helpful and friendly staff. I highly recommend Elite Self Storage if you are looking for a place to store your property.