ECCO Richmond Centre
4/5
★
based on 8 reviews
Contact ECCO Richmond Centre
| Address : | 6551 No. 3 Rd Unit 1588, Richmond, BC V6Y 2B6, Canada |
| Phone : | 📞 +87 |
| Website : | https://ca.shop.ecco.com/ |
| Categories : | |
| City : | Y |
| Description : | Footwear chain selling stylish everyday & sport shoes, plus bags, wallets & belts. |
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Jaymes Bowman on Google
★ ★ ★ ★ ★ An exceptional retail experience. The salesperson (who also seemed to be the manager) was extremely warm and professional. She was attentive to my needs while still being patient throughout my trying on process. It felt good to make a purchase here.
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hippolay naing on Google
★ ★ ★ ★ ★ Excellent service! Nice shoes at a good price.
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ERIC LEE on Google
★ ★ ★ ★ ★ Danish shoe retailer. Friendly staff. Clean interior layout. Has women, men, children's shoes, and accessories. Located in Richmond Centre. Close to Canada Line Brighouse Station.
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marjan asgari on Google
★ ★ ★ ★ ★ I went to this Echo’s branch and there were only three customers in the store. The store’s associates closed the shop. After 15 minutes of waiting, a customer left the store, but the associate did not allow me to enter and said:” there is enough customers in the store now”, but a customer just came out !! That didn’t make sense at all. Anyway, I visited two more times and both times the store was closed because only one or two customers were inside !! I think it is better to choose an employee with better performance !!!
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Mohammed Fikri on Google
★ ★ ★ ★ ★ Tuza is very helpful to everyone, good saler and had a wonderful communication skill.
Therefore we like how she manages the shop and the products….
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Abhishek Rai on Google
★ ★ ★ ★ ★ I was looking for shoes and was not sure which one to buy and from where. So I tried Ecco first time and I got amazed with your service. I think staff name was Pavy. I always prefer a place where it’s not pushy(sales wise) and I think staff was very polite and friendly and understanding.I bought a pair and will come visit again.
Thank you so much
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Qiang on Google
★ ★ ★ ★ ★ Nice place with customer service that needs improvement.
I just had a unpleasent experience at this rmd store Saturday evening/Feb 12. I bought a pair of shoes from Ecco outlet store that afternoon and they had an additional discount of 20% which made it even better of a steal. I was trying to buy an additional pair like beforefor good deals. (bought 5 pairs for work and you know Ecco is awesome in making nice looking as well as comfy shoes) Assocciate advised me he could order for me online but it will take probably 10 days to arrive. He also let me know if I am willing to go to their Richmond center I can get one the same day. He was trying to call the store but their phone was occupied by another staff. I decided to just drive to rmd center because its not really too far and there was 3 of my size in stock and wont be gone that fast. By the time I arrived I was advise by a young lady associate that they were not aware of an additional 20% their outlet store was offering so she has to have her manager call the outlet store to confirm. After confirming with the outstore the lady told me her manager won’t honor the duscount because they are a retail store and asked me to work with the outlet store again. I just left with half an hour wasted. I work in the customer service sector as well and this is apparently a good example of failure. ecco ended up with one less sale and one upset customer.
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Cathy Kershaw on Google
★ ★ ★ ★ ★ Friendly and professional service from the store manager and staff.
Have purchased many shoes and boots over several years at this store. Recently purchased golf shoes and are the most comfortable golf shoes I have worn.
I will definitely come back to this store.
C.Kershaw
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