East Side Cycle & Sports

Name: East Side Cycle & Sports
Address: 1264 Victoria St N, Kitchener, ON N2B 3C9, Canada, B, Canada

4.5/5 ★ based on 8 reviews

Contact East Side Cycle & Sports

Address :	1264 Victoria St N, Kitchener, ON N2B 3C9, Canada
Phone :	📞 +97
Website :	http://eastsidecycle.com/
Categories :	Bicycle Shop , Recreation ,
City :	B

1264 Victoria St N, Kitchener, ON N2B 3C9, Canada

Best Bicycle Shop in Canada

R	Richard on Google ★ ★ ★ ★ ★ The employee of this cycle shop is very aggressive, and rude. Lacks people skills and patience. Prices are out of this world and other local bike shops prove to be alot more reasonable.
D	David Booth on Google ★ ★ ★ ★ ★ Very good service and awesome selection - the retail shop is a MTB paradise! Went to take my bike for a fix after my brake hose popped out of the lever, and even though they were super busy they turned it around the next day because it was such a small fix. Really appreciate personal service like that!
A	Ajay Nagy on Google ★ ★ ★ ★ ★ Best bike shop around with an excellent, knowledgeable staff. Looking to do a custom build? This is the place to go, with the largest selection of in stock compontens in the city and the know how to put everything together. Before you buy anywhere else you owe it to yourself to check them out!!
B	B B on Google ★ ★ ★ ★ ★ This is the best bike shop in kw, the staff are amazing, so knowledgeable, and they got the best bikes in town too, 5 huge stars!!
N	Nate Wilkinson on Google ★ ★ ★ ★ ★ Originally left a 5 star review. Bought a fairly expensive bike from here in April, Monday this week I dropped the bike off for my free tune up and paid flat repair. Hadn’t heard back by Friday so I called and they told me hopefully later that day or early Saturday. Again didn’t hear back on Saturday so I called and they said it wouldn’t be done today. Finally had enough so I picked my bike up, took it to ZM Cycle and they fixed it in less than 10 minutes. East side had it for 6 days and never touched it. Could have been riding Monday if I had taken it somewhere else to begin with.
J	Josh on Google ★ ★ ★ ★ ★ Only nice person is the lady who works there. The guys working on the bikes are arrogant and don't seem to want to help out. They seem very unorganized. I will take my bike business elsewhere.
K	Keifer on Google ★ ★ ★ ★ ★ It's a great bike shop with lots of staff and a large selection of all types of bikes! Best prices I've seen so far and might be where I will be buying a new DJ bike
M	Mel on Google ★ ★ ★ ★ ★ We purchased two bikes here in March 2021 for our boys. When our kids were young we generally purchased cheaper make bikes and decided to upgrade and get quality this time One was a mountain bike and one was a BMX bike. They did not have the mountain bike in stock so we paid a deposit and purchased the BMX. Two weeks later we got a Call advising that we would have to pay $50 extra if we wanted the mountain bike even though we had already been given a receipt and paid a deposit. The man on the phone was beyond condescending and rude and told me we could either pay it or lose the bike. Then when we had issues with the BMX bike and when I called to have it repaired it was beyond disgusting how rude the staff were on the phone. He flat out said it was our kid’s fault that his brand new bike wasn’t working properly. Among other issues, Both pedals broke off one bike and they told us it was because our 10 year old was too rough (keeping in mind the bike is less than a year old and he rides to school and back) ) and initially refused to repair/exchange them. I can understand when things go wrong but again the staff member was exceptionally condescending and rude when I spoke to him. I am not usually a person who does Google reviews but the customer service at the store was so beyond terrible that I felt the need to do it now. Go somewhere he has quality bikes but also has quality customer services