DYK Post - Calgary

Name: DYK Post - Calgary
Address: 3157 5 Ave NE, Calgary, AB T2A 6C9, Canada, A, 2, Canada

3.9/5 ★ based on 8 reviews

Contact DYK Post

Address :	3157 5 Ave NE, Calgary, AB T2A 6C9, Canada
Phone :	📞 +9
Postal code :	2
Website :	http://www.dykpost.com/
Categories :	Mailing service , Shipping and mailing service ,
City :	A

3157 5 Ave NE, Calgary, AB T2A 6C9, Canada

Best Shipping and mailing service in Canada

A	Artur Mazurek on Google ★ ★ ★ ★ ★ Sent a package to montana mail box and it's been over a month and no reply or anything getting very worried that my package has been stolen or no is missing !
M	Mike George on Google ★ ★ ★ ★ ★ This service is great, the cost to get packages to Canada is a fraction of the cost of using UPS or others. 100% of my packages have arrived, their C/S has tried to resolve every problem promptly and I am polite to them and they are professional in return. The service does have delays, expect your package to be delayed at Montana Mailbox on receipt (I use US service), and also delayed for clearance by DYK. But 100% of my 40+ packages arrived, be reasonable or consider a move to the US if you can’t wait for the buying power US Consumers enjoy.
R	RedDeer Subproductions 2214 on Google ★ ★ ★ ★ ★ Great experience when my family ships stuff out of this branch. The man that works in the front is really helpful, and friendly with helping us through shipping parcels since my family is relatively new to this process. Very nice facility for shipping. Great place to save some cash from heavy mail fees unlike Canada Post.
D	Danny Ahn on Google ★ ★ ★ ★ ★ Revision Feb, 2022 Revising the review, since the owner (Daniel) was able to assist in quickly resolving the mishandling issues once I was able to finally reach him. Communication has improved in the past couple months, but it unfortunately still took multiple attempts & escalations to talk directly with Daniel to resolve multiple issues that had built up until that point. To his credit, he did take matters to his own hands to resolve them, despite the busy schedule he is dealing with expansions in 2021/2022. Original Review The staff are not well trained, they had put wrong type of postage and shipping labels on multiple occasions, leading to packages coming back with failed delivery notice + processing/storage fee at Montana Mailbox due to the error. Their responses have been to “pay Montana mailbox the processing fee”, despite the fact that the problems occurred in first place by Dyk staff’s screw up. Focus on rapid branch expansion in the past year hasn’t helped with the training issue, aside from increasingly arrogant attitudes.
M	Margaret Francis on Google ★ ★ ★ ★ ★ I use this place for shipping to the states or overseas. If you ship to Canada the rates are similar to Canada Post. You will save money if you take the time to research the rates and how they work. Don't forget that the rates are in US dollars which confused me the first few times. I appreciate the free boxes and never had an issue with items being lost. My customers are very happy that the items arrive for the most part extremely fast. Fast forward to Oct 2021. Very unhappy now with this service. No notification that rates have drastically gone up. A package that originally cost me 28.00 now was 48.00. Tried again and a package that normally cost 21.00 is 28.00. Be very careful on calculating rates, Canada Post is now about the same.
S	Suqa Madeek on Google ★ ★ ★ ★ ★ I would like to be able to leave two reviews here since the two sides of the business being shipping from Canada into the USA and the other side of the business with shipping from the USA into Canada with the integration of Montana Mailbox. Shipping from Canada into the USA has always been quick, seamless, and easy - and very cost effective. This portion of the business is an easy 5 stars. The shipping to Montana mailbox and then into Canada is a complete disaster. Montana mailbox used to be a good staging area for packages before being imported into Canada. They were reasonably priced and packages were booked in the same day that they arrived to the warehouse. That was before COVID. Now, I would highly advise against using the importing service with the Montana Mailbox intermediary. They can't be counted on for any sort of timeliness. There is no accountability to timelines since there is nobody to liaise with at Montana Mailbox. They don't answer phones, they don't reply to emails, they can take up to a month to book parcels in....Montana mailbox is a complete joke. DYK Post needs to seriously look at other options or just discontinue their import service altogether. What was once a great importing service is unfortunately no more.
D	Daniel VanTassell on Google ★ ★ ★ ★ ★ It is a great way to get shipments from my USA address for small packages. It is very expensive for bigger items. If you are in a hurry to get your items you should not use this service,they are a little slow and the communication is not the best.
g	gissu sherzad on Google ★ ★ ★ ★ ★ I run my own business and DYK has always handled my packages cautiously and has delivered them on time for only $2-$3. I have trouble with USPS, however, because of DYK's exceptional customer service, they reached out to me and provided me with contact details of the person I could contact to resolve my issue. I really appreciate their hard work and efforts.