Downtown Animal Hospital

Incredibly thorough examination. The doctor Dr. Mogavero who examined my Guinea pig Yuri (who was not moving when we woke up on the morning) was very clear and took the time to ask us questions to ensure he gave an accurate diagnosis and answer all the questions we had. He did handle a squeeze Yuri but I felt comfortable that he wasn’t causing any harm, he needed to confirm his health. He went and took some time to referenced his material to ensure he was not giving me incorrect information. He asked all about his health from activity to diet to ensure he was getting the correct vitamins. He diagnosed my pet with Muscle Dystrophy and clearly explained how he came to his diagnosis. (In very layman's terms he couldn’t feel his main leg artery which effects circulation effecting muscle mobility.) I profusely asked if I had done anything to cause this or anything I could have done to prevent this and the doctor was very comforting that no this is likely genetic due to Yuri having the correct amounts of Vitamin E in his diet. He was honest and clear about the unfortunate upcoming events informing us he had no mobility in his hind legs and to expect him to continue deteriorate quickly, but was in no rush to tell us to euthanize him as at the time he was still eating, drinking, coherent and able to get to food and water. As we were leaving the doctor even asked us to return quickly to the room to double check for inflation in just joints to ensure there was not injury. The staff were all extremely kind as I called at 8am and had to work at 10am they got us in right away so I wasn’t late for work. They all loved Yuri and were so interested in him though they clearly didn’t want to bother us during this unfortunate visit. Very kind and compassionate team. We lost our boy within 2 days as he stopped eating and his immobility spread to his front legs and neck. Due to Easter Weekend we had to take him to an emergency vet and say goodbye. Thank you all for your kindness.

Got my whippet neutered here and couldn’t be happier with the service! Staff were super friendly and helpful and my pup is doing great. I felt very confident and safe leaving my pup with the team here and will definitely be coming back!

I have been going to this Veterinarian Clinic since 2010. Today I had an appointment @11 a.m. and due to the cab company running short staffed due to a holiday I arrived about ten minutes late. This was a first! I had called ahead and told the Dr. I would be delayed that I had called at 10:30 a.m. and was still waiting. A half hour advance notice to the cab company should have made me early for this appointment, except for the Muslim holiday which I was not aware would impact my taxi cab. After I arrived Dr. Mogavero advised me he had just tested positive for COVID. He had meant to call but didn’t . Just lovely! Is that even legal to come to work infected? I intend to report this to the Colleges of Veterinarian Medicine. People in his profession should conduct themselves better. And people who have subsidized training and assistants really owe a debt to the Canadian people and public. I was thoroughly disgusted with his behaviour. I won’t be going to a subsidized cheat to be disciplined ever. I called another cab and waited for forty minutes to return home. I will never be going back to his clinic despite never being late before and always paying his very high prices.

They were able to take my cat last minute even though she wasn't a patient there before. There was a wait but it was a last minute emergency appointment. If they don't answer the phone make sure you have your mask and walk-in, they'll help you as soon as they're available.

Dr. Ahn took wonderful care of my Roo when she went in for a tooth extraction. She and her staff are so kind and caring.

I used to like it here until during covid I found the normal vet I used to go see was no longer at this location. I had to drop my dog off with this new veterinarian only to find out that they muzzled her and had her tied to the table for no reason!! She was so scared when I took her there again before finding out what happened, she started running away and shook the whole time. (She's only 8 pounds, tiny thing) I always was able to go in with her for the appointments but this new vet refused until I said I'm going somewhere else, that's when I saw the changes . . Receptionist is amazing and is the one that allowed me to go in with her as always.

Everyone at this clinic is wonderful. They have cared for both my cats, one terminally ill and who I had to put down, and my other who has been sick off and on with some complicated stuff. They are always available to answer questions or clarify. If you can’t get a last minute appointment here, you can go to Mohawk Animal Clinic, which is such a relief. After I put my one cat down, I got a letter in the mail saying they had made a donation in his name. So sweet!

Bear my dog is thee most important person in my life. So, I choose Dr Michael very carefully. We have been going for our annual checks for the last four years. Service has always been top notch, responsive, honest and delivered with so, much heart from all the staff. We have to use the Emergency Services at Mohawk Clinic their sister clinic a couple of times. Once for a upset tummy. The second time for a serious infection and they truly treated us all like family. A very expensive surgery was in the cards and when I said ai felt things were getting better they paused the surgery. Did a re exam and he was given the all clear , the antibiotics had worked their magic. Bear always goes willingly even giving them a little tail wag. So they get Bears paw of approval. They have my heartfelt gratitude for caring for my best pal.