Cypress St. Animal Hospital Vancouver
3.9/5
★
based on 8 reviews
Contact Cypress St. Animal Hospital Vancouver
| Address : | 1889 Cornwall Ave, Vancouver, BC V6J 1C6, Canada |
| Phone : | 📞 +7 |
| Website : | https://cypressvet.com/ |
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| City : | J |
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Sweet Bakery on Google
★ ★ ★ ★ ★ Started Coming here after a bad experience at another clinic. I searched a lot but a friend recommended Dr.Bhatia and I am glad I made the decision. Dr.Bhatia is very knowledgable and went over all the crazy questions I had. I can ask a lot of question when it comes to my dog and the staff made sure I got my answers. With the service I got the prices were amazing. My dog loves to go say hi to everyone at cypress when we are walking by and it makes me so happy seeing her happy :)
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Diana Gettner on Google
★ ★ ★ ★ ★ My experience with Dr. Martinez was amazing. Super profesional, always caring about my puppy and her health. I would totally recommend going to see him and let him take care of our furry friends ❤️
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Britta Volkhardt on Google
★ ★ ★ ★ ★ They’re very professional, friendly and helpful. They take great care of my rabbit and I am grateful for that! I definitely recommend Cypress Street Animal Hospital!
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Lauren McCarthy on Google
★ ★ ★ ★ ★ We have an 8 year old dog and have had our fair share of vets over the years. Our regular vet was closed and we needed an emergency appointment so we ended up trying this place and are so glad we did! All of the staff here are so friendly and really seem to care. They listen to our concerns and I don't feel like we're being upsold unnecessary tests or medication. It's a bit nerve-wracking trying a new vet but every doctor and vet tech we've had here we felt like we can trust. Great hours and ability to squeeze you in for quick check ups, etc. We've since transferred over to this place as our new vet!
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Andrea Latour on Google
★ ★ ★ ★ ★ Moved to BC a year ago and trying to find a new vet isn’t always easy when you don’t know anyone to recommend a good one nearby. My dog was very sick a year ago and nobody would take her as it was a last minute emergency. Cypress squeezed her in and when I picked her up she was like a brand new dog! I’ve gone back a few times and always love how caring they are towards her and VERY accommodating when I’ve called last minute! The vet even called to let me know her tests came back with no issues (after i had her back home) and taking the time to let me know everything was alright, most places just say if we don’t call then she’s fine. I highly recommend taking your fur babies here!
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Matt Kinna on Google
★ ★ ★ ★ ★ Our dog stepped on something sharp and cut her foot - our regular vet is closed Sundays so we went here. The staff were incredibly accommodating and got us in immediately. The doctor was clear with his instructions and welcoming to questions.
When we came back to get the bandage off our pup was excitedly pulling to get inside - something she has never done in the past!
Great experience, and the cost was very competitive.
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Jordan Taylor on Google
★ ★ ★ ★ ★ I’ve “vet shopped” several times and this is my new home vet - they are respectful of your time, the animal’s needs and overall potential costs. Genuinely so impressed with the level of authentic & sincere care from their team. You can tell they love animals & just want to help. Highly recommend.
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Shy Fleming on Google
★ ★ ★ ★ ★ I have been to this vet a few times, and I find them rude and dismissive. I brought my ten year old cat in today because she has been peeing outside of her litter box, which is really out of character for her. I didn’t feel that the vet tech was respectful, or taking time to really listen to me. It was rushed and cold. The vet himself has always seemed to just be offering different tests that cost a lot of money. He is not sincere, and doesn’t really put in any effort to reassure, or make you feel comfortable. When I asked for further explanation about something, he got frustrated and said that he had already explained it but he will explain it again. I asked for the total cost of all of his recommendations, and it was 420.00. I was left to pick and choose without really understanding what was best for my cat, while the vet and the vet tech waited, seemingly annoyed.
I left this animal hospital feeling unheard, dismissed, judged, and sad. I also felt like they were trying to rip me off. I will not be going back.
It is really important to be sincere, compassionate, or at least nice to people who are in a vulnerable position because they love their animal, but don’t have the financial privilege to pay for every test that is suggested.
I’ve been reading other reviews and lots of people feel like y’all are ripping them off. Maybe change your approach? I get that stuffs expensive but at least try to make sure your clients feel safe making decisions in your establishment
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