CIBC Branch with ATM - Etobicoke

2.3/5 β˜… based on 8 reviews

Contact CIBC Branch with ATM

Address :

2990 Bloor St W, Etobicoke, ON M8X 1B9, Canada

Phone : πŸ“ž +9
Postal code : 8
Website : https://locations.cibc.com/on/etobicoke/07722
Categories :
City : X

2990 Bloor St W, Etobicoke, ON M8X 1B9, Canada
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Daphne Bykerk on Google

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The customer service is pathetic. I tried for 3 days to call my adviser (phone and email) and NOT a PEEP. Customer service has gotten progressively worse over the years. As a 40+ year customer of this branch, I am very upset and disappointed.
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Evador Kent on Google

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Very bad service felt like I was getting interrogated with the same question I kept giving the same answers to. All I was trying to do was recover my lost card and they just kept refusing to give me it knowing I was the right full owner of the card. This never happend once it was twice they told me to call a number to get my card and ended up answering the same questions when I was talking to the teller while on the phone at the same time. still dont have a card and they still want to charge my card leaving it in overdraft.
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Caleb King on Google

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I’m angry every time I leave this branch. It’s so bad I’ve considered closing all my accounts and changing banks. There are always five or six staff on hand yet only one or a maximum two of them can actually perform retail banking duties. You know, the things 90% or your customers are coming into a bank brach to do. The only competent person in the place is Catherine. Other tellers are absolutely ridiculous. I’ve lost my mind multiple times dealing with Moira. Shameful service.
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Gustavo Saposnik on Google

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Every time we go to the 2990 Bloor St W Branch, customer care is AWFUL. Nearly all cashier employees are not customer oriented. Moreover, they do not seem to be interested in helping or solving simple issues. Most are very much slow, delaying simple transactions. They do not appear to be happy. Not sure if this is a combination of individual personalities, the leadership of the branch manager, etc. We have tried other branches (1 Queen St, Downtown Toronto; etc) which usually offer better services. Suggestion: The manager and employees at 2990 Bloor St W deserve to know the degree of unhappiness of customers (see other reviews), formal training in customer care. If they are NOT interested in improving, they should be welcome to look for another job. We, customers, deserve a better service.
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Nick Pavlov on Google

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Amazing service always! The team at this branch is one of the best in the city. I have been banking here for more than 3 decades. I visit them daily to perform complicated transactions. Every task is completed perfectly and competently. I have never waited more than a free short minutes in the line. They are friendly, courteous and professional. I bank with many institutions and this one if is by far my favourite. I have gotten to know many of the Client Ambassadors there, and I genuinely appreciate their efforts and attention to detail.
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Justin Kooperstein on Google

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Probably the most incompetent bank I’ve ever been to. The tellers are completely lost and their manager (Asian guy who sits behind them) is completely disinterested and provides zero guidance or service... are you even awake? What a nightmare of a branch this is.
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Jonah Strunz on Google

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Absolute worst banking experience I have had. I have been trying to withdraw my money for over a year now. They don't pick up their phone even on business hours. Literally all of their employees are sick all the time apparently and can't come to the phone. They transfer me to telephone banking otherwise who for some reason can't do anything. They make me feel like my money isn't even my money and as soon as I get it I'm leaving this bank. Absolutely atrocious, I'm furious with these people. DONT EVER TAKE YOUR MONEY HERE
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Roger Leekam on Google

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There is something terribly wrong at this branch. Morale appears to be low, resulting in poor customer relation skills. The customer is served in a sullen and unwilling manner and this appears to come from higher than branch level. At CIBC the customer does NOT come first!

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