CHQ

Name: CHQ
Address: Metropolis at Metrotown, 4700 Kingsway, Burnaby, BC V5H 4N2, Canada, H, Canada

3.9/5 ★ based on 8 reviews

Contact CHQ

Address :	Metropolis at Metrotown, 4700 Kingsway, Burnaby, BC V5H 4N2, Canada
Phone :	📞 +9
Website :	https://metropolisatmetrotown.com/stores/directory/
Categories :	Video arcade ,
City :	H

Metropolis at Metrotown, 4700 Kingsway, Burnaby, BC V5H 4N2, Canada

Best Video arcade in Canada

K	Kevin Smale on Google ★ ★ ★ ★ ★ Not a very big place, but has a fair amount of games and doesn't feel too crowded. They have pay with money games and pay with token games (these give tickets that can be exchanged for prizes). They have several very new arcade machines, which is very nice, but they have several machines that are generally only found in Japan which is awesome. The Japanese arcade games were a ton of fun, and need very little explanation to play. I really enjoyed 'Taiko no Tatsujin' (the drumming game) and 'Monster Hunter Diary: Oink Oink Pig Race' (pig racing Monster Hunter spin off).
X	Xan He on Google ★ ★ ★ ★ ★ Always fun to throw one at the bag and do some racing after a hard day of work. It’s a decent place for the young (cough cough) and the old. What’s your high score on this machine?
J	Jonathan Schmidt on Google ★ ★ ★ ★ ★ I would not recommend this place to anyone. My Autistic friend went in there and touched the basketball machine. The owner got extremely mad and threaten to beat us if we didn’t get out. After about an hour we went back in and everything seemed fine. Then after putting money in the machine we were confronted by the manager. He grabbed my arm and dragged me outside of the store all will calling us slurs. It was even worse for my friend who was Persian because of the racist comments he receive. All in all it was the worst experience I have had at an arcade. I will be consulting with my dads lawyer to see what will happen in the future.
C	Cale Woodman on Google ★ ★ ★ ★ ★ Great game selection, and decent prices for the games. Lots of token games to win tickets that you can trade for prizes. The claw games are basically impossible, but that is par for the course.
J	Jiahao Wu on Google ★ ★ ★ ★ ★ Very disappointed with my experience today. The manager shut off the machine while I was playing and refused to refund me. He told me I was warned they were closing soon but I had just walked in. The gate was wide open. He told me I am welcome to not come again if I wanted to provide any feedback. I don't believe this is how customer service should be. I really enjoy this arcade, but this experience has left a bad taste in my mouth.
M	MIKAILA KAHN on Google ★ ★ ★ ★ ★ Air hockey table is a safety hazard for everyone, I have been hit well over 20 times while playing ITG and it makes this arcade absolutely unplayable. Why has this not been moved even after MANY people have complained, been hit, lost their games and gotten injured from this? Also, terrible sound balancing as the pump it up machine is louder than any other game in the entire arcade, making anything around it unplayable as well. Listen to your customers, the regulars who spend hundreds of dollars a week here, are not impressed.
J	Jamal Moustafaev on Google ★ ★ ★ ★ ★ Absolutely horrible customer service! Came by with my little kid who has been looking forward to this trip for a whole week. My son told me that we needed to buy tokens in order to play the games. Fed $10 dollar bill into the “token machine” and got a whole bunch of tokens. Walked over to the games he wanted to play only to discover that they all require actual coins, i.e. loonies and toonies. Get back to the guy at the register… Me: Oh, I am sorry, we got all of these tokens but it turns out the games we wanted to play require actual money. Can you please exchange them for dollars? Guy: No! Me: Why? Guy: It is against our policy! Me: But you don’t understand, we are going to spend this money here! (My kid is holding back his tears at that moment) We are not going anywhere! Guy: No! Go and sell your token to someone who wants to buy them! My suggestion to all of you: avoid this place at all costs!
J	J 7ang on Google ★ ★ ★ ★ ★ Buy Tokens from the token machine if you want to play the ticket games or Street Fighter, and use Loonies for everything else (they have a change machine for loonies). They also have an ATM in-store in the case that you don't have cash. Games are fun for all ages, and you can find excellent entertainment for kids and a wide variety of maintained rhythm games. Treat the staff with respect and they'll be angels to you.