Chestnut Flooring
4.3/5
★
based on 8 reviews
Contact Chestnut Flooring
| Address : | 8601 Jane St, Concord, ON L4K 5N9, Canada |
| Phone : | 📞 +97 |
| Website : | https://chestnutflooring.ca/ |
| Categories : | |
| City : | K |
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Peter Bazios on Google
★ ★ ★ ★ ★ Sherry was very helpful and knowledgeable. Worked within my budget.
Great selection and I will always use them in the future.
Keep up the great work!
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D. Suderman on Google
★ ★ ★ ★ ★ I purchased Engineered Hardwood Flooring from Chestnut Flooring. Upon delivery, the boxes were opened to discover that the core of the product below the veneer was completely different and inferior from the sample presented by Sherry from Chestnut Flooring.
The hardwood manufacturer was very responsive, provided a return authorization and offered a refund to Chestnut within 2 days.
Subsequently Nemo, CEO of Chestnut Flooring refused me immediate credit, but sent me an email stating that all Chestnut sales were final and that refund to me would take 4-6 weeks to process. His explanation for holding funds for an extra month - Chestnut policy different than manufacturers.
Recommendation; Do not prepay Chestnut Flooring prior to inspection of flooring delivery. No after sales support.
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Laz Molnar on Google
★ ★ ★ ★ ★ Ask to speak with Sherry directly. It took us less than 20 minutes to narrow down the exact flooring I wanted and I didn’t even have to negotiate price because she offered me her best price. She’s very professional and Chestnut Flooring is the cleanest flooring place with the widest selection from all the places I’ve visited. But make sure to ask for Sherry because Nemo did not offer the same level of care and hiked the price on my girlfriend when she first went in.
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Vasyl Tykhomyrov on Google
★ ★ ★ ★ ★ Amazing services. Very happy with with materials and services. Special thanks to Sherry. She helped us a lot with several of our projects.
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Doria J on Google
★ ★ ★ ★ ★ Fantastic service and installation!! From start to finish I had an excellent experience with Chestnut Flooring. Sherry was an absolute pleasure to deal with!! She is knowledgeable, organized and went above and beyond to ensure every aspect of the project was handled flawlessly. After purchasing the engineered hardwood, Sherry arranged for accurate measurements to be taken. A gentleman named Johnny not only completed the measurements with precision but also took the time to consider and explain details such as trim and transition pieces. The installation is immaculate and was completed in a day and half. The installers Abdiel Duran and Yizzrel Duran were professional, friendly and knowledgeable. They could not have done a better job!! The quality of the hardwood and workmanship is unbeatable!! A big thank you to the entire team at Chestnut Flooring!
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Mario Rea on Google
★ ★ ★ ★ ★ Had a great experience working with Sherry, Nemo and the installers. Everyone offered great customer service and very accommodating to my time lines. The installers did a great job! Professional on time and clean. It was a pleasure to work with Chestnut Flooring for my home renovation. I will definitely be going back for my next project.
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Donna F. on Google
★ ★ ★ ★ ★ My floor is gorgeous!! I ordered Fuzion Northern Retreat Desert Rose and Sherry was able to get it quickly and arrange the installation within a few weeks. Floor installer Duran is highly skilled! He did a precise demo around existing kitchen cabinets and he and his hard-working brothers expertly installed new flooring throughout 2 levels of the home. Exceptional attention to detail!
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D C on Google
★ ★ ★ ★ ★ We met with Nemo and his team selecting flooring for our home. We had visited other shops but Chestnut offered a level of expertise and assistance that we didn’t find with other shops. We love our hardwood selection and the installation went smooth and on time. Would definitely recommend to anyone looking for flooring.
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