Boucherie Self Storage & Bottle Depot

3.9/5 β˜… based on 8 reviews

Contact Boucherie Self Storage & Bottle Depot

Address :

2711 Kyle Rd, West Kelowna, BC V1Z 2M9, Canada

Phone : πŸ“ž +797
Website : https://www.return-it.ca/locations/boucherie-self-storage-bottle/
Categories :
City : Z

2711 Kyle Rd, West Kelowna, BC V1Z 2M9, Canada
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B M on Google

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Only reason I come here is because it is close to home. As soon as I walked up to the till, the cashier was rude. I felt like I was a burden to him to be honest. After the transaction, I went to recycle cardboard .The cahsier decided to seek me outside and talk to me about a mistake I had made with the cans. I quickly apologized for it and said it wouldn't happen again. At that point the conversation should have ended, which was not the case. He continued "educating" me. The simple mistake.... I brought in 3 bags, already organized. One with plastic bottles. 2 were cans, seperated by pop cans and beer cans. I accidentally got the numbers mixed up between the pop and beer cans. In the end, the total number of cans was the same. A very simple msitake. If I ever talked to someone the way I got talked to, I would lose my job. They try to be educational but it comes across very condescending and rude. Not to mention how many times they have short changed me. Today I was shorted $2.00. This is what I find hilarious. They actually talk to me about the msitake I made, but can't give me the correct amount of money. I wish I would have noticed before I had left. You really try to be proactive with Covid and be prepared, but it still isn't good enough for them.
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Barbara on Google

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It is a clean facility and the staff at the recycling are pretty good apart from the guy (skinny with glasses) that works mainly outside and does cardboard, paper and plastic recycling. He was extremely rude and aggressive and yelled at me because I put something in the wrong place. When I talked to the manager because of his disgusting behaviour he continued to be abusive which was shocking. I have also seen him being rude to other people and nothing seems to be done about it. It is appalling that someone like this is allowed to work there and be verbally abusive to people and get away with it. I suffer from anxiety and because of this traumatic experience will no longer do my recycling at this depot.
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damon hayward on Google

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They are an okay place but I feel that they cheat because some refunds they only pay 8 cents instead of the 10 cents I pay and what the bottles say the refund is.. no other depot does this so I think they are cheating people. Staff also got very upset both times I brought this up...
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Par Win on Google

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Oh my god they are stealing my bottles, i counted at home and when i count in store they did not believe me and the added into their big bin and ask to recount but how!? they count by themselves to prove i am wrong but CHEATTERS you are stealing money from a retired person and not giving the full money ... Scammers I invite Global Market and catch you guys red HAND ... dirty owner and train their staff dirty counts ... DONT go there .. i only went because it is close to my place... MINUS 1 star for sure
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O'Neil on Google

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When I first pulled in was expecting to be a while. But everything went really fast and I was in and out pretty quickly. Staff was friendly and helpful. Got my bottles sorted and was paid and out. They have a pretty good system in place. Great place to do returns.
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Braden Lanz on Google

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Extremely disrespectful staff. Literally felt like I was being bullied in high school, I gave my bottles to someone who needed them more than myself because of the blatant and disgusting disrespect from the staff. It’s 2022, lucky I don’t sue or get you canceled lool
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marian 88 on Google

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Very clean and well organized with excellent COVID protocols in place. The staff are friendly, helpful and super efficient. A convenient location for recycling many items.
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rick jackson on Google

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The staff are really well organized, and very helpful, always willing to help your visit go smoothly. The sorting areas are frequently cleaned with a bleach cleaner. Amazing!

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