Best Buy - Edmonton

Name: Best Buy - Edmonton
Address: 10304 109 St NW, Edmonton, AB T5J 1M3, Canada, J, 5, Canada

3.7/5 ★ based on 8 reviews

Contact Best Buy

Address :	10304 109 St NW, Edmonton, AB T5J 1M3, Canada
Phone :	📞 +87889
Postal code :	5
Website :	https://stores.bestbuy.ca/en-ca/ab/edmonton/10304-109th-st-nw
Categories :	Cell phone store , Video game store , Electronics store , Camera store , Computer store , Office supply store , School supply store , Appliance store , Security system supplier , Home theater store ,
City :	J
Description :	Chain retailer with a large array of brand-name electronics, computers, appliances & more.

10304 109 St NW, Edmonton, AB T5J 1M3, Canada

Best Electronics store in Canada

J	Jeniffer L on Google ★ ★ ★ ★ ★ Came in with product in package and original receipt was told they don't do refunds. Apparently it's on their website but I shopped in store so how would I have known? Wasn't prinited on the receipt either under refunds. Be careful with this store, something shady is happening. I was going to buy a 115$ RC car for my brother's birthday but they refused to refund my previous purchase (25$) so I left and purchased it down the street ??? not the best business model, eh?
G	Greg Linda on Google ★ ★ ★ ★ ★ Was in the store for about an hour and half looking into TVs and not a single person came by to assist. It was a dead day, just a bunch of vvankers standing around talking to each other and trying to (cringe inducingly) hit on female coworkers instead of doing literally anything. Couldn't even pretend to be busy let alone do their jobs. Easily the worst best buy I've ever been in; many of the TV's worth looking at didn't even have demos going. The only interaction was from the security guard who's only job seemingly is to push masks onto people. South common however was like a night and day difference. They welcomed me into the store and the staff were eager to help and inform, plus the layout was miles ahead of this crummy location and every TV has it's demos up and running. Anyone reading this should just go to south common and avoid this place like the plague. This downtown dump of a location lost out on a thousands of dollars sale all because of their incompetence, ineptitude and off-putting interactions-- or rather lack thereof. I honestly don't even know why I gave them a shot. South side has always been great, I really expected the downtown location to be decent but it was the worst one I've ever been in. Felt very sketchy and unprofessional.
M	Moose 77 on Google ★ ★ ★ ★ ★ Absolutely no service, stood inside for nearly 10 min. By the dashcams, wanted to buy a Q800pro, I get not busy, not too many employees but when they aren't busy, come on. Even the counter was confused as to whom they should get to help me. Seriously, just to but something that they sell, quite the arduous process to say the least.
T	T Ray on Google ★ ★ ★ ★ ★ This location is terrible. Go to the one in south common. Nobody helps you here at the downtown location and their TV displays are terrible. South side has a way better setup and all TVs are functional PLUS the staff are welcoming and always happy to help you. Screw this place, I'll never come back.
L	Lauren Marusin on Google ★ ★ ★ ★ ★ I went into this location about two months ago clueless about what charger to get my apple laptop. The staff was so great with hooking me up with a charger. I went home and unfortunately the charger crapped out on me after 4 chargers. I expect to go back into the store and have to buy a new one. I brought my old one with me for reference. When I went in and asked for assistance from one of the staff, I was presently surprised when they went ahead and did an exchange for me . I walked out of the store with a brand new working laptop charger for free! THANK YOU SO MUCH!
B	Bruno Sarno on Google ★ ★ ★ ★ ★ I walked into the store and was greeted by a guy that was standing and talking with 2 girls by the register. He says, "hello, how can I help you today". So I answered that I'm looking for a cell phone. He pointed to a big sign about 50 feet away and said, "over there". So I thought since he asked how he could help me, that he would actually help me. But no luck, I walked over to the cell phones where you could only look at cardboard replications of the phones, looked around and found one that I liked. As employees seemed to be walking around looking really busy, but if you actually looked long enough, they were just walking around in circles throughout the store staying about 10 feet away from the customers, but walking quickly enough that you would think they had something to do. But they didn't. They were actively trying to avoid working, which is a lot of work in and of itself. But anyhow, after 10 minutes I walked out of the store and muttered to the security guard that the store sucked. But I think he was to busy walking around in circles to hear me. Do yourself a favor and drive an extra 10 minutes to any other store, you will save time. I used to complain when they were payed by commission, because they were to forceful, now they get oayed by the hour and they are so lazy. I think I would prefer the old way
M	Michael Labaschuk on Google ★ ★ ★ ★ ★ Came in to buy 4 of the new Google nest security cameras, a flood light and the thermostat. The employees were far more interested in just talking to eachother instead of helping a customer out. Thank goodness for the Google store and online shopping like Amazon. Customer server at these in-store retailers sure have gone down hill over the years. Bring back Future shop. At least their employees were on top of ya to help and get that commission.
G	Geoff Grimble on Google ★ ★ ★ ★ ★ Be very cautious about purchasing appliances from Best Buy. The subcontractor they use for deliveries is extremely unreliable. So far, they have missed two separate delivery dates. Their only response to this inconvenience is to ask you to reschedule again another 3-5 days later. The Best Buy online chat representatives can't help you and the phone number for their delivery help centre leads to either automated dead ends or hour and a half holds to talk to representatives that don't care. After dozens of hours of effort, I still don't have a clear answer on when to expect a delivery for my $3,000 order. If you actually want to receive the order you pay for, I would recommend buying elsewhere.

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