Vivint Smart Home - Edmonton
3.4/5
★
based on 8 reviews
Door and window sensors alert Vivint Sky when triggered, so you never have to wonder if your home is secure
Contact Vivint Smart Home
| Address : | 11203 103a Ave NW Unit 109, Edmonton, AB T5K 2E4, Canada |
| Phone : | 📞 +78897 |
| Postal code : | 5 |
| Website : | https://www.vivintsecurityedmonton.com/ |
| Categories : | |
| City : | K |
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William Leddy on Google
★ ★ ★ ★ ★ I was impressed with the whole process with Vivint. From Sheldon in sales calling me the first day, coming over and keeping the process simple. No pressure, just what they can do for me and the value they provide. The install had some issues with our older wiring for the old system and Riley our tech worked on solutions and made the install invisible.in our house. System is easy to use, modify and we can add components to the system as part of smart home. Payments are easy and they are focused on the customer. Sheldon even called three days later just to make sure we were not having issues. That is great support. No regrets making the move over to Vivint.
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Teresa Sacco on Google
★ ★ ★ ★ ★ Horrible! I have had the system since 2016, I called August 2020, because I new the contract was up soon, they said no it's May 23, 2021 and they sent me the contract. My Door bell hardly works, alway rebooting. I called today to cancel, they said they would give me a deal, I said no, then they said I renewed in 2019, and my contract isn't up until April 2023. I told them to send me the call that they recorded of me agreeing to this. Why did you not send me an email. They are a bunch of LIARS!! DO NOT USE them!
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Cody Arnell on Google
★ ★ ★ ★ ★ Got a new system installed about one month ago. First call over the phone was easy and accommodating, they waived the $200 install fee. Technician visit was good, he was on time and set up everything in a few hrs and showed us how everything works. It's super easy to use, the app works great and doorbell cam never disconnect's or gives us issues. Even after the install had to adjust sensitivity one a sensor and went online and Vivint give step by step directions. No issues at all, recommend Vivint!
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Tascha B on Google
★ ★ ★ ★ ★ I would not purchase Vivint smart home. You need to go through a trouble shooting process before they will send out a technician. I have been cut off during the trouble shooting process three times in one day. I called them the next day, told them about the trouble shooting process the day before and they said that the trouble shooting process would have to be done again from the beginning. I was then again cut off, had to call back again and I have been on hold for an hour to speak to a manager. DO NOT WASTE YOUR MONEY!!!
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Gavin Bradley on Google
★ ★ ★ ★ ★ Willy the technician was great. Polite, courteous, efficient and knowledgeable. System works well and simple to use so far!
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Kay on Google
★ ★ ★ ★ ★ This company is a scam. Their app, website and cameras don’t work 90% of the time. I’ve tried to cancel three times and everytime they give me a different dollar amount to pay- and make lies why it’s higher then the contract price I have. Pay $70 a month for nothing- and making it hard to cancel by putting you on hold forever. Avoid.
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Hubert Crawford on Google
★ ★ ★ ★ ★ Be nice if they took home security half as serious as billing. My system hasn't worked for 2 years no call. I get a new credit card ohhh they're calling you 7 days a week. Wouldn't be using they're services if all they're equipment that I spent 3k on wasn't vivint only. Scammers
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Chantelle Phoummasak on Google
★ ★ ★ ★ ★ This company is a fraudulent company. I moved a year ago. Amd the new owner of my house took over service. This company has continued to take full payment from me, and the new owner of my house. Everytime I have called they have assured me my service is canceled. But continue to bill my bank every month. They never give me direct contact to talk to anyone other then a customer service representative. They are thieves, and are not trying to protect there customers homes whatsoever. They have continued to have the new owner and myself attached to accounts at the residence. Stay clear of this company. Even their staff says they are shady.
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