Bell

4.2/5 β˜… based on 8 reviews

Contact Bell


1150 Douglas St Level 1-218A, Victoria, BC V8W 3M9, Canada
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Cody Fournie on Google

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I went into get a new phone. Met a guy named Dave, wow! What a helpful dude. He was very friendly and answered all my questions, even had a few laughs between the two of us. The service there was great! I highly recommend that location.
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Shannon Naylor on Google

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Huge shout out to Jeremy and Max - super helpful! I had a huge debacle switching plans (moving off a family plan) and was worried about the cost implications. These two worked their magic with approval from their manager, got me a new plan (cheaper than my last) and a brand new iPhone! Very satisfied with my experience. Thank you Bell Bay Centre!
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Holly Irving on Google

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Jenelle really went above and beyond helping me get the best phone and plan suited for my needs. She was really helpful and kind, making sure to answer all my questions. Thanks so much Jenelle!?
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Rebecca Bickham on Google

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Went in for a new phone upgrade saw a guy names Maxx. He was kind, helpful and knowledgeable. He tried to help me find savings on my plan while providing clear details pertaining to my contractual changes. The transfer from phone to phone was easy and I was able to retrieve everything without an issue. 10/10
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Rachel Davies on Google

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i recently visited the bell downtown because i needed a new phone since mine was suffering from water damage. Jenelle gave me a hand picking out the perfect new phone!! She was an amazing help and went through everything thoroughly! Thank you Jenelle!!!
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Rachel Leverton on Google

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If I could give a 5+ star review I would because I really do not have enough good things to say about the team at this store. Jeremy and Matt were extremely helpful in getting me the right phone for the best deal and made the transition process from my old phone to the new one painless. Add on top of that being friendly and personable as well, it was an overall a great experience and I would recommend them to anyone and everyone!
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Riedal LG on Google

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Went in to get help getting a new phone and had one of the best customer service experiences of my life. They're very friendly and knowledgeable there, was able to answer all my questions very thoroughly no matter how dumb they may have been. Got me a phone and phone plan that works for me and brought down the cost of what my previous phone bill had been for a much better deal. The staff there are above and beyond. If I could give over 5 stars for their help I would.
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Jonny Reid on Google

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I was with another provider for almost 10 years and I was nervous to change despite feeling like I was being ripped off. Jenelle at the Bay Centre location was very informative and more importantly very personable. 2 months ago Jenelle upgraded my phone, and she got me a great plan with more data, and in total it still costs me less money per month than my previous contract I got through the loyalty team with my previous provider and old phone. Great service provider and even better customer service!

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