Banana Republic

4/5 β˜… based on 8 reviews

Contact Banana Republic

Address :

5000 Hwy 7, Markham, ON L3R 4M9, Canada

Phone : πŸ“ž +977977
Website : https://bananarepublic.gapcanada.ca/stores/on/markham/markville-s-c-9012
Categories :
City : R
Description : Clothing chain featuring classic, stylish pieces for men & women, plus shoes & accessories.

5000 Hwy 7, Markham, ON L3R 4M9, Canada
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jhon on Google

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Every-time you wash the shirts purchased, they shrink. Products are very low quality and not worth the price, do not bother.
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jonas lee on Google

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Their staff are sweet, attentive, and clothes always on point in terms of style and fit for me. I also like their sales cycles.
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Leslie Marshall on Google

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First time visiting this mall on Sun June 23rd. Myself and my wife visiting from Ottawa. We walked into the store to check out the merchandise. I was checking out the men's sections and my wife was looking at the women's side. There were two east asian male employees walking around and greeting or helping other east asian and white customers(we are neither). They completely ignored other races who walked into the store. I mean not even greeting or asking if we needed help. There were a few south asian employees in the back on cash and when we paid for our stuff, the girl taking our payment asked us if anyone helped us out, I looked at my wife and said I didn't get ANY help, did someone help you out, she looked at me and said none, and loudly said not even those two guys and pointed at them. The cash girl just smiled and shrugg off. The wife also said loudly the customer service is a whole lot better in Ottawa stores and everyone gets treated equally. We just paid for our stuff and left. Unfortunately we experienced this in some stores in the mall and only with east asian employees who just ignored us or were too busy to help us out or even answer a question. These people seriously need diversity training.
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Fawwaz Khayyat on Google

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My visit to this store was pleasant. The people here were welcoming and helpful. It's small store. I visited this store looking for specific items. They were not available, although the website indicated that they're available here. I ended up buying other items I liked.
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J K on Google

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Changed the experience from bad to worse. Went there to return an item purchased online. Customer service representatives told me to go to any store and make the return or mail the item back. I chose to go to store to save time with getting refund. The store manager said their system was archaic and that customer service representatives on phone do not always provide correct info. Long story short, drove 30 mins going to the store, 30 mins back and 1 hour with the store manager discussing about the return. 2 hours wasted. Needless to say more time was wasted with customer service people on the phone. I like their deals and clothes but unsure if they are worth going back to.
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Moe Mir Sadeghi on Google

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What a welcoming store. Jackie and Vanessa are took care of us from the beginning to the end. They have excellent customer service and I love this store more than any other. I buy most of my stuff at banana republic and it’s great to find a store that I can come to and leave happy every time. Thank you again Jackie and Vanessa!
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Rong Geng on Google

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I bought a very cute pink shirt. However after wash, the shirt was shrinked. I asked them to return. They told me I can’t return, because this shirt was washed and tag was off. I followed washing instruction on the tag!!!! How the heck you know a shirt will shrink without washing it. This is first time in my life bought a shrinking cloth. I’ve heard about cloth might shrink after wash, but I never experienced it. I will no longer waste my time on this brand.
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Sandra Zhou on Google

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Super nice employees, we weren't able to find the right size in this store so they went to check which other stores had the size in stock. Then she called the store to make sure they had it and to keep it in hand so they can ship it to our home address. Super friendly, bringing to us similar items to what we were trying on in the fitting room. Definitely applaud the customer service training at this location!

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