Banana Republic Factory Store
4.4/5
★
based on 8 reviews
Contact Banana Republic Factory Store
| Address : | 100 Kingston Rd E, Ajax, ON L1Z 1G1, Canada |
| Phone : | 📞 +9778 |
| Website : | https://bananarepublic.gapcanada.ca/stores/on/ajax/riocan-durham-centre-1063 |
| Categories : | |
| City : | Z |
| Description : | Clothing chain featuring classic, stylish pieces for men & women, plus shoes & accessories. |
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parul dadhich on Google
★ ★ ★ ★ ★ I would have given this store manager as well as assistant (Nicole and Almitra) negative rating, if that would have been possible. I bought one of the pants marked at $79.99 , which was charged as $48 because of sale. Wore it once and the quality was so bad that it got torn off. Natural reaction of store manager in such case should be to atleast process store credit. However in this case , they said they can only give a store credit of $19.00 because I was a day late than when I was supposed to return the pant. I requested the store assistant and manager multiple times but they had nothing to say but keep repeating I understand but we can give you only $19. Pathetic quality, can't trust that brand at all plus such cold customer service. I would never recommend the store and it's merchandise to anyone. On top of it, attitude ...gosh be human and take ownership for God's sake.
Pathetic experience!!!
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Mike A. on Google
★ ★ ★ ★ ★ After losing a considerable amount of weight, I needed new clothing. Normally I hate shopping for clothes but my shopping experience at the Banana Republic Factory Store in Ajax changed all that. I was greeted as soon as I walked in by Ryan C. He was very attentive to my needs and provided excellent service. He made my shopping experience very enjoyable and I'm looking forward to going back to purchase more clothing in the near future. Thank you Ryan!
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Lapita Pradhan on Google
★ ★ ★ ★ ★ We went to buy a jacket here and they didn't have the right size for the jacket we liked, but the girl (didn't get her name) on the cash counter went above and beyond to call multiple stores and got it shipped to our house. Really appreciate it. Great customer service.
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drew saarinen on Google
★ ★ ★ ★ ★ Love BR! Nice selection for an outlet and of course priced to clear. Staff Friendly and helpful
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Katrina Janeiro on Google
★ ★ ★ ★ ★ Best employees ever!!! I've always loved Banana Republic. Clothes are good quality and my style. But Sophia and Nicole at this location we're AMAZING!!!! Super friendly, helpful, and made shopping super enjoyable (I'm not a shopper). Give these girls a raise!!! They rock!
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Ravisha Smith on Google
★ ★ ★ ★ ★ Had a lovely experience, a lady named Brianna helped me find the clothes i needed.
will go back soon to shop, they have great deals and good quality
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N F on Google
★ ★ ★ ★ ★ SriRam and Safiya here are super helpful, super pleasant and super Courteous. They made the shopping experience for me and my son super pleasant, easy and convenient. Great customer service goes a long way, and certainly these two went above and beyond. Thank you!!!
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Liza Mendonca on Google
★ ★ ★ ★ ★ Friendly staff. Love the discount section. Great quality clothes that look stylish and last a long time. Store is always organized well and has a good selection. Fitting rooms are clean.
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