Appletree Medical Centre
2/5
★
based on 8 reviews
Contact Appletree Medical Centre
| Address : | 2025 Midland Ave, Scarborough, ON M1P 2Y9, Canada |
| Phone : | 📞 +777 |
| Website : | https://appletreemedicalgroup.com/home.html |
| Categories : | |
| City : | P |
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Abc Abc on Google
★ ★ ★ ★ ★ Do not come to see the doctors here. This is very disorganized clinic. The medical assistant are very rude and unprofessional. Any time I am referred to a specialist, the referral is not sent through. I went to get answers when the referral will be sent to the specialist, the medical assistant told me to call the doctor. I called the clinic, they said they will follow up with the doctor. 20 days after 3 follow ups the referral was not sent yet.
Poor management, they don’t read these reviews, and they don’t care to respond to reviewers.
No wonder why the reviews are with 1 star. I would give them zero
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S Ali on Google
★ ★ ★ ★ ★ Do yourself a favour and stay away. If I could give reviews in negative numbers - this clinic would be a negative five. Unprofessional and rude doctors. Astronomically long wait times with no explanation. Do not make online or phone appointments as they will never see you on time. Never book appointments with Dr. Mayoori Thinakaran - this woman should have her medical license revoked. Late and unprofessional and extremely rude. Rather than explaining why she's late and apologizing for the over one hour wait time, she'll tell you to leave. Literally took her 1.5 hrs to see me despite scheduling an appointment. Her suggestion, you may leave if you wish when I've already waited over an hour. It took her .25 seconds to see me. Will be escalating this. These doctors need better bedside manners.
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Mahdi Silavi on Google
★ ★ ★ ★ ★ My wife had the worst ever PAP test at AppleTree. They took the sample and said the results will be ready within 4 weeks and someone will call us to manage sending the results to our family doctor. We didn’t hear anything after 6 weeks and we had to create a portal account to see the results. However, we realized that the sample was canceled 1 day after they took it, without notifying us of retaking the test. Called them several time, stayed hours on the line and ultimately they said we need to book an appointment with their doctor so that she tell us what happened. I don’t recommend this lab for anyone planning to take PAP test. They are not responsive and pay zero attention and care to their patients.
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R. J on Google
★ ★ ★ ★ ★ Is this some sort of a joke clinic? I tried to cancel an appointment for my mom, you guys don’t even have a voice message system when you’re not available. What kind of healthcare clinic doesn’t allow their patients to leave a voice message? Fine, then we tried to make an account online so we can cancel the appointment online but even the website is so messed up we couldn’t click on the accept button just to make our account what so ever. Fix your website and your phone assistant options first and everything else after! And if we can’t cancel because you’ve literally given us zero options then you’re gonna bill us for cancelling late….
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Zach Smith on Google
★ ★ ★ ★ ★ Super disorganized. Came in for rapid antigen tests twice, the first time our appointments ended up being about 45 minutes late and it felt rushed, leaving me questioning the accuracy of the results. The second time, it didn't even happen because the clinic ran out of tests. The staff themselves are nice and helpful (namely the receptionist who helped us) but they also seemed to be very short staffed (which is no fault of the people who do work there).
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Pisces Girl on Google
★ ★ ★ ★ ★ Do not book a rapid test here.
We booked our appointments weeks in advance and confirmed the appointment online also, we showed up for our rapid tests for our upcoming flight and the clinic was closed and locked! No phone call or email to cancel our appointment. We tried to call and automated message said they are closed. Even though we confirmed the clinic hours and appointment time weeks prior!
We had to scramble and find a clinic that accepted walk ins so we were able to continue with our travel plans.
If you actually want to receive a rapid test, never book here!!
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JR Simkhada on Google
★ ★ ★ ★ ★ I have been visiting this clinic since 2016. Except a few times, I have very good experience about this clinic. Obviously, that exception are due to high number of patient flow before the pandemic. Most of the time I visit here, I feel so happy that I was served in a very professional manner by all the staffs including the doctors. That is the reason I have requested a MD to be our family doctor. During pandemic, this clinic is helping patients based on the public health measures and guidelines of city and the province. I love this place, thank you all who made this place memorable.
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S Richards on Google
★ ★ ★ ★ ★ Excellent service! During the pandemic these wonderful medical staff came through for me and my family. I was able to use their virtual care as well as in person. Convenient and quick. They are so kind and caring. Very efficient. I'm very pleased with the service and have recommended them to my friends. I also love how I can access my bloodwork results online through their portal. Great service!
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