Apex Sky Medical Center - Calgary

Worst place to come as they didn’t follow proper rules like first come first serve , i call earlier to book appt and girl over phone told me to come @11 i reached exactly @11 bt when I reached they told me I don’t hv any appt then they said it will be walkin i still said okkkk i sat down till 12:30 no one call me to see doctor even i over hear conversation there is girl came after me to see same doctor they take her first with in 20 min bt i wait 1.5 hours I asked receptionist twice she was keep telling 20-25 min more then at last i loose my patience i ask her again she start giving me new excuses and all 3 receptionists is on me by saying we have this many doctors…….blah blah…. Come on they have to think only patients come here ( patients already stressed) not a normal person come here for fun… just because of patients they have job so they need to be nice and think accordingly…

Went there today.. to get my kiddo checked... as he gad some cough...no covid though... when I went there initially they asked me to get my sons health card...yes I agree they need...I went back to get it and when I returned the receptionist would take the card and look at it and say the doctor is not taking any walk ins today....I was like huh???? Then why the heck wouldn't you tell me right way the first time when u approached....nope not happy..sorry!

Very poor receptionist I have ever met at all, they don't know how to speak with the patients in a nice manner, mostly they speak with you using their gloomy and frown face with no reason. No welcoming or greeting, the only thing they know well is how to ask you to have a seat for a prolonged times.

Doctors are knowledgeable and care BUT the front end answers texts sparingly. Very difficult place to book an appointment. The front desk will tell you to do a walk-in and the walk-in doctor will ask why you’re not seeing your own doctor because he has his own patients and you’re wasting him time… Will this Google review help me get an appointment booked?

Editing the review - So after writing the review, the receptionist - BALWAINDER called me and my wife to her and started arguing about the review we wrote. She told us that u cannot write a review and was imposing her opinion on us. She asked us multiple times that the clinic never called us abd we came by choice. What kind of immature behavior is this. They should learn on how to take feedback or at least broaden your thinking so that you know how to work in customer service. Also want to add something positive - Dr. Amna was very professional and she listened to what we as patients had to say. She did the diagnosis very calmly and made sure when we left, we were given then proper care. *** I wish I could give this place a negative rating and the only reason I have to give 1 star to this place is it won't let me post otherwise. Me and my wife came to this place (as our doctor was on vacation and my wife needed immediate care). Worst receptionist I have ever seen and these people CHARGE you money if you don't have a mask. What medical clinic SELLS you a mask, which should be a basic need as this a doctor's clinic. We were told that the doctor will see us in 30 minutes. We waited over an hour for the doctor to see us and she didn't even bother to listen us. I was also amazed to see that this place not only pretends to treat sick people but also offer condominiums for rent whihc clearly shows that this place only cares about making money and does not bither if a patient is treated correctly or not. Worst place I've ever visited and will never ever come here or advice anyone to come.

The whole point of making an appointment is so you don’t waste your time as you do in a walk-in scenario. Here if you make an appointment you will be waiting 30 mins + always guaranteed, their excuse “doctor is running late”. If this is always the case stop double booking people, make sure there's time between each appointment. Typical NE Doctor clinic run by money-hungry businessman doctors. Avoid and just go drive down to NW and see a real doctor instead.

I needed emergency doctor visit, but didn't feel that it was important enough to go to ER, so walked in Apex medical clinic. Quick service, front staff was very friendly, doctor was very polite and helpful too. Was in and out in about 40 min.

The doctors are wonderful! However there is a young lady who works as a receptionist she makes customers feel unwelcome and she is always sulking and no matter how a customer tries to lighten the moment she always seems unapproachable. She made me feel uncomfortable no matter how I tried being calm collective and respectful. Overall the service isn't bad though especially from the doctors as I said before..