Yaletown Fine Cleaners
3.4/5
★
based on 8 reviews
Contact Yaletown Fine Cleaners
| Address : | 1235 Pacific Blvd, Vancouver, BC V6Z 2R6, Canada |
| Phone : | 📞 +8997 |
| Categories : | |
| City : | Z |
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Noah Hamdan on Google
★ ★ ★ ★ ★ I brought in my clothes to be dry cleaned on Tuesday morning and was scheduled to pick up Friday afternoon. I arrived Saturday morning to find out they had not even performed the service. The excuse was they weren't sure how I would feel if the colors faded. While their concern is valid, what was not acceptable is the fact that I had to be relayed the message on arrival. My phone number was on file and I never received a call over the course of 5 days, which was even acknowledged. Furthermore, I have only ever brought these particular clothes before and it wasn't an issue in the past. Additionally, on drop off, I verbally confirmed I was fine with the clothes being dry cleaned. They offered to continue the service with the same standard rates but, I would have to wait another 4-5 days. My experience may not be a reflection of everyone else's. However, for me, 1/10 customer service.
TLDR: Dry cleaning service wasn't done on schedule due to a concern. Didn't receive a phone call. Been there before with no issues. Lost a customer.
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Denn Patrick on Google
★ ★ ★ ★ ★ I've used them for a long time and am happy with the cleaning. Since March of 2020, the website scheduling for delivery does not work. You need to call,
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Sally Buck on Google
★ ★ ★ ★ ★ Good quality dry cleaning. They were recommended to me by a friend and I see why. I'll return here in the future.
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Anamika Sharma on Google
★ ★ ★ ★ ★ Very helping staff and wonderful service. I really appreciated their work and will definitely recommend to other people as well.
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Indrani Chatterjee on Google
★ ★ ★ ★ ★ Awesome customer service. Really friendly and communicative staff. I regularly get my clothes drycleaned here. Great work people :)
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William Cooper on Google
★ ★ ★ ★ ★ Great service. Easy to use. They pick up and drop off at your office. Very reliable! Only had a coupe of issues in the past 10 years, all satisfactorily resolved. Highly recommend the service for busy people!
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Simrat Kaur on Google
★ ★ ★ ★ ★ Top service- I highly recommend this company! Professional, painless, and great value for money. Getting clean, well-folded clothes back on the same day made a potential chore into a pleasure ?.
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Moody Avocado on Google
★ ★ ★ ★ ★ The young woman working there wasn't doing much and should probably spend her time learning more about her job. Giving me a claim ticket with the wrong pick up date (due to a stat holiday) was something she didn't acknowledge until I fortunately looked at the date and read it to her. Not being able to give a specific price for shortening pants may not be her fault but either way it should be a simple answer for unlined casual pants. When we came back to pick up the pants she couldn't find them and said we should come back another day! Nope. Again, learn where things are and take responsibility. We eventually got our pants. The actual shortening was done quite well but the customer service was awful.
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