WorldMark Canmore-Banff

Stunning location, just outside of main street canmore. Fairly close to anything you could need. Phenomenal service. Great parking, with a separate underground parkade. Can't ask for much more!

Beware Canadian Vacationers...If you call this resort, they give you a toll free number to call. I didn't realize it was to the US to a company called Extra Holidays. When I booked my reservation and then called back to extend it, I was told how much I was going to pay. Nobody at Extra Holidays (who does the booking and collects your money) told me I would be paying in US dollars. Therefore, my trip cost me an extra 29%! This is completely untransparent and the company would not do anything to rectify this matter. I stated that I was Canadian and this resort was close to where I live. Nowhere an the reservation did it say it was in US dollars. In fact, Extra Holidays made a point of not including the amount on both of my reservations. Because WorkdMark Canmore-Banff does not handle any money, they washed their hands of it too. I did have a great time at the resort but this just put a sour taste in my mouth. I will not go back because of this. There are many other hotels in the Canmore and Banff area that area available and you won't have to pay 29% more than you were quoted. Next time I will find one of those places. And it will also be one that doesn't make you checkout at 10 am!

Our one bedroom unit was nice. Kitchenette is useful. Decent location just outside of the town of Canmore. The biggest con was that wifi is only free in lobby.

5 stars, great location, got underground parking. 2 minutes drive from Canmore, 30 minutes from banff. Room was clean, full kitchen, check-in was pleasant, everyone at the front desk was very friendly. WIFI is not free as Expedia advertised. 4.99 USD per 24 hours. Love it.

Our family was looking for a potential go-to place to stay in Canmore as we hit a lot of slopes in the area quite frequently. Unfortunately WorldMark Banff-Canmore will not be it. We called the hotel ahead of our trip a couple times just to verify some things like what was in the room and in the area. We also requested a rollout bed as we are travelling with two teenagers. We were assured we would have one reserved. Upon arrival we checked in and realized our toilet would not flush. We informed staff and they had someone take a look. The pipes were frozen and they could not fix it by the time we came back from dinner. No big deal. It was very cold the week we stayed and they moved us into another room. Once we got settled, fairly late in the evening, we called down asking about the rollout as it was not brought to the room. Come to find out that hotel does not have rollouts?! They continued telling us we were mistaken, we were wrong, that the hide a bed in the room was a rollout, and nobody would ever say they would provide a rollout because they don’t have them. When they kept telling us that they had no idea what we were talking about and kept talking to us as if we were children we went to the front desk, where the behaviour of the staff continued to be completely unprofessional and hostile. Had we been told there were no rollouts we would have planned accordingly. We then find out that WiFi is only for purchase. It is 2022, who does not have free WiFi at a hotel?! $24 later. Management met with us at the end of our trip and apologized for any inconveniences during our stay but unfortunately the apology fell short, there was no acknowledgment regarding the behaviour of the staff member we dealt with, or any valid reason as to why we were told a rollout would be provided, just a “you must have been mistaken”. Our family travels quite frequently, both for work and pleasure, we expect hiccups, unfortunately one too many at this place. Cannot NOT recommend this place enough.

Comfortable suites, good location. With access to mountains and the city centre. Pool and hot tub were so nice after long days of skiing.

Lovely resort. Great swimming pool, great spaces inside, well laid out suites. I loved the gas fireplace in the room and in the main lobby. Heated indoor parking is limited. Simple kitchen with everything you need. Clean rooms.

A really nice place, the rooms were a tad small but was still a comfortable stay. The only thing I didn't really like was the late check-in time (4pm) and early checkout time (10am). The gaming room was also shut down during our 2 night stay.