Women's Health in Women's Hands Community Health Centre

Amazing place to help every woman who has any issue as a new comer or old women or low income or any one has medical issue. They are so helpful , respectable and also offer food bank and a lot of sport classes and social classes and seminars all free. A totally women community .

The Social worker , or whatever her name is SIMONE is useless!!! Will book an appointment just to make money and then she refuses to help you. Not even a call or email for an update. Extremely selfish and not compassionate. She should be a security guard and not work in social work The system is based on appointments. Show up and they get paid...LAME

Avoid Dr Jewell like the plague. She will shove every vaccination and test onto you without any reason and if you say no she becomes extremely disrespectful and aggressive. Caludia the nurse/front desk assistant threatens to close your file if you do not book appointments. I don't know how they are allowed to continue to be employed here. Disgusting women!

I have been a patient/client at WHIWH for over 15 years and don’t know where I would be without them. The staff, including nurse practitioners, physicians, social workers, and therapists are very knowledgeable and accommodating.. It’s a great safe space for women/queer of colour and they offer many services to help marginalized communities.

I find Dr. Saunders dismissive of my concerns even for the smallest request and on a power relationship towards me. I am happy to say that I found a walk-in clinic Dr. whom is attentive to my needs, nothing is too much trouble and treats me as a human being. I do see her regularly. I definitely would not recommend Dr. Saunders.

** TLDR: Don’t waste your time here. ** I became a client in February 2021 after 2 years on the wait list. Advised the NP of my medical concerns at the intake appointments (initial & then in person after). She confirmed WHIWH have specialists that can help. Cool. I provided paperwork for her review & she took scanned everything for WHIWH’s records. I also filled out the necessary paperwork in office for a family doctor transfer. Special note: I was asked to redo lab work that would not be physically possible due to a condition. I brought this up & nothing. March ‘21: A month later the NP calls asking for info originally provided in February. April ‘21: NP calls again because she did not scan/save specific medical records properly, & asks for me to provide the documentation again. May ‘21: Health Connect advised I still need a family doctor…. confirming the transfer to WHIWH was never done. … September ‘21: Called for mental health support twice, left messages, one of the issues addressed in February. The referral (February) was never provided despite my confirming previous mental health diagnosis & increasing suicidal ideation. No one calls back. October ‘21: Called to update my records. Receptionist was lost, pretended to update my info. I called again about a week later to see about another appointment (re: no follow ups since February despite necessary referrals being promised). Reception couldn’t find me. Previous person did not update my file, didn’t leave a note. This receptionist says she’ll talk to a superior & get it done. Fine. I book an appointment for the NP for the following week. 10 minutes later, WHIWH calls back apologetic — she’s double booked me. NP is unavailable for another two weeks. I appreciate her honesty about the error, but at this point its I’m fed up with the overall lack of professionalism. - The mental health coordinator calls back (message left in early September) leaves a message says there’s availability, call for an appointment. Cool. I call back, discuss & book. - October 29: surprise, no one calls. I call the comic & was told the person must’ve forgot, they’ll call shortly. No one ever called. I’m tired. I’m just trying to get help. I don’t rx this place unless you’re desperate & even then as a last resort. I’m currently between a rock & a hard pace & honestly not sure where to turn. Suggestions are welcome, but I’m ready to jump in front of a train.

Impossible to get through to anybody. I tried calling multiple times with no answer. Now in order to receive healthcare I need to fill out a long form, even though womens care is part of general Healthcare. Why are we treated differently for having certain body parts? This is ridiculous, I don't own a printer and am not allowed to email it. Thank you for being so inconvenient that I'm not going to bother.

this place is ran by Maniacs, and they do not want you to ask questions or concerns. when you join them , they force you to abandon your family physician and also force you to adopt them as your sole health service providers and yet there are other services they cannot provide such as health assessments to proof a diagnosis for various intention such as training placements. One Dr. Jewell is very inhuman and would force you into tests like pap smear and HIV tests without having a discussion or asking your consent or opinion. Just because we are new in the country and black skinned does not mean we do not have rights like them. They take advantage of new and vulnerable woman, and treat people like slaves. Then there is Symone the social worker , she is very hurtless and merciless, and as a member you must see her before you book any appointments, especially if you missed a previous appointment. I went to see her for housing issue and she asked me to fill a form and when i did i filled the part that says i am homeless, its like i stepped on her sore big toe. She lashed at me saying that i was in a rented house and even though i was facing some unhealthy conditions in that place, i was not a homeless situation , she made a huge case out it and made sure that my membership was terminated. I thank Symone the social worker very much because i would not have made any positive progress with them. Contrary to organization's name, "Woman health in women hands" they do not subscribe to Canada's human rights charter. Its should instead be called the vulnerable women's' health in oppressors hands. The place looks creepy and some tests are requested, decoded or done by themselves without involving the clients. its like they are on a research mission and not actually caring one bit about their subjects. I would not advice anyone to even go near that place.