WIRELESSWAVE | Cell Phones & Mobile Plans
4.6/5
★
based on 8 reviews
Contact WIRELESSWAVE | Cell Phones & Mobile Plans
| Address : | Woodgrove Centre, 6631 Island Hwy N Kiosk K5, Nanaimo, BC V9T 4T7, Canada |
| Phone : | 📞 +99 |
| Website : | https://www.wirelesswave.ca/en/locations/31224/ww-woodgrove-centre-kiosk-111-1008/ |
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| City : | T |
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Ruth Caspell on Google
★ ★ ★ ★ ★ Clayton was knowledgeable and kind and fair and over all awesome. And Kyle was pretty cool too! Love my case! And my iPhone XR
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Jody Marshall on Google
★ ★ ★ ★ ★ After unhelpful calls with the dial-in Bell Mobility help line, I waited outside of the Bell Mobility store, hoping to be the first in the morning to get help with my smart watch. I waited, and waited; 15 minutes past opening as the workers who I could see chatting in the back failed to open up for the morning. (They have since apologized as I gave them feedback on this)
Ryan at the Wireless Wave kiosk saw me waiting and called me over and offered to help me as they can help with Bell stuff too! My problem was particularly tricky and Ryan juggled helping me and another (an actual paying) customer. He did not give up...even after we saw the Bell store finally open, and we got to the bottom of the problem after an hour of troubleshooting. The altruism exhibited that day by Ryan was admirable and I highly recommend this business for your mobility needs.
Thanks so very much Ryan, you are awesome!
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Natalie Dennis on Google
★ ★ ★ ★ ★ Kyle has helped me buy both my phone and now my new airpods on rogers! I love the service and keep coming back!
Thanks Wirelesswave!
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Frances Hemsworth on Google
★ ★ ★ ★ ★ I visited the store in WoodGrove mall this afternoon ,i have had a problem with my IPad .and well RYAN gets a Big Shout Out he was able to fix my IPad and didn't try to sell me anything ........Thank You so much Ryan
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Jen Tate on Google
★ ★ ★ ★ ★ I finally purchased a new iPhone after 7 years! Clayton addressed all my needs and helped me get exactly what I wanted. He was knowledgeable, kind, and speedy too! I don’t know much about technology but Clayton made sure to explain everything clearly and had a good sense of humour with the things I didn’t have a clue. Thanks Clayton, your the best!
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Michael Templeston on Google
★ ★ ★ ★ ★ Wow. Amazing service at Wirelesswave in Woodgrove Center! I will definitely be buying my next phone here! Super helpful and happy to address my needs! The staff are chipper and eager to assist however they can!
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alireza khanzadeh on Google
★ ★ ★ ★ ★ Amazing service at Wirelesswave in Woodgrove Center! I will definitely be buying my next phone here! Super helpful and super kind!!!
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Corinne Arsenault on Google
★ ★ ★ ★ ★ I visited their kiosk earlier this afternoon and spoke with a kind gentleman by the name of Ejay. I explained my issue about losing my phone and by that time a bit stressed out as well. Ejay gave me some options and I ended up getting a great deal on a new phone, plan and a few other things thrown in as well. Ejay was knowledgeable, personable and listened to what my needs were. Excellent customer service as he went above and beyond so I very much give him a five star rating!
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