West Coast Collision

Had my car for most of the day. Great job plus they washed my vehicle and cleaned the inside (total surprise)! Thank you!!!

Professional and friendly staff at front desk. We had our dodge promaster repaired. Not happy with the noise coming from cooling fan. Yesterday talking to estimator Nic and the technician who worked on the van, they both agreed on fan noise is normal. So today we took the vehicle to a local mechanic shop (cost $189) and found out that cooling fan is out of balance due to force and needs to be replaced. The cost of materials is just over $845 + 6 hours of time to replace. just over $1500 out of our pocket. And not including cost of rental vehicle for our small business. We are not pointing fingers at any one. We believe the estimate and workorder for this job was not done professionally. The original estimate did not include everything and we had to go in 2nd time for additional damages found by technician. After all repairs was finished by Westcoast collision there was other damage found by local mechanic shop. Very disappointed in how Westcoast collision handled our situation/ issue. We would recommend going to your local dealership for any ICBC collision repair. - Thanks

Got an awesome price for a glass, asked for the plainest jane variety to replace my windshield ranger decal’d screen that had been wrecked by rocks. Would go back in a second

*PLEASE READ - ⭐⭐⭐⭐⭐ + Service @ W.C.C.* I brought my truck into W.C.C. in Feb. 2020 to get some front end work done - which included a new front bumper, front quarter panel, and OEM windshield replacement. All the work req'd was completed by W.C.C. and I was very happy with the outcome; everything looked brand - new and I was stoked, as the W.C.C. crew does outstanding bodywork - I had no complaints whatsoever! ➡️ Fast - forward to Oct. 2021, when I noticed after 1 1/2 + years that minimal rust was bubbling on the top inside corners of said chrome replacement front bumper. From the very first email I sent off to Nic Glasgow at W.C.C., I can honestly say I couldn't be any happier with the 10/10 top - notch level of effective communication and professional customer service that him and his team (A big shout - out & thank you to Brian for the reassuring in - person chat we had!) provided me with during every step of the way to get a new replacement warranty front bumper installed. The new bumper & install looks A+, perfect. The?techs got it done efficiently and early; and it couldn't look any better - excellent workmanship. Nic graciously provided me with a courtesy car for the day and at no charge, even though I hadn't requested one. My truck came out ?% done with a fresh & clean interior and a shining exterior - which I also did not expect (especially for warranty work!). In this day and age, it sure is nice to know that there are still amazing ppl in this world who go well above and beyond their call of duty, and I for one sure appreciate it. To the Gents & all of the W.C.C. staff - THANK YOU & ALL THE BEST! KEEP UP THE GREAT WORK! ???

Great service excellent repair job, even detailed my car. Just smelled like new. Would highly recommend them.

Really happy with the level of customer service and workmanship! My vehicle was immaculate and looked fantastic when I got it back too. Great work.

I highly recommend this shop! They were prompt, friendly, courteous and professional. They went over and above to repair our body work, and take care of our car inside and out. Our car looks like new! Thank you West Coast Collision :)

Had an unfortunate accident outside my work, took my truck in to get an estimate...everyone was super friendly very professional, and an all around excellent experience. The truck was repaired and painted on time, and they provided a loaner car and even gave it a 4 star detail. Highly recommend these guys Thumbs WAY up ? Thanks for going the extra mile west coast collision...Gene