Voskins

4.6/5 based on 8 reviews

Contact Voskins

Address :

1338 Notre-Dame St W, Montreal, Quebec H3C 1K7, Canada

Phone : 📞 +79
Website : http://www.voskins.com/
Categories :
City : C

1338 Notre-Dame St W, Montreal, Quebec H3C 1K7, Canada
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William Duffy on Google

Unsatisfactory repair service. I brought in a pair of Persols for repair but after only a few minutes I was told that the repair was impossible and the glasses were toast. Went to another store for a second opinion and the repair was done in 3 minutes for free. Voskins seems to have a great selection and service for those interested in getting an exam or buying frames in house (their selection *was* fantastic and intriguing), but I would not return to this shop if I needed repair service again.
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Ginny Ji on Google

Dropped in without appointment; a beautiful and cozy place which is making the waiting pleasant. The doctor explained everything in detail and is very caring. Making my day nice.
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Paul J. on Google

Walked in to get lenses and my friend asked to get her glasses tightened/straightened at the same time. We were charged for the service 'because we didn't have a file' (despite opening one that day) and then that excuse changed to 'because we didn't buy the glasses there'. During the same time, another customer who said she got her glasses somewhere else got hers fixed for free. Doesn't feel good to not be treated equally. This is also the first store I ever see charge a potential customer for an adjustment that takes a couple minutes. Did not feel welcomed. EDIT: After the reply from the owner, I am happy I did not give this place my business. I had said I needed lenses for which you would charge me 180$ that day, meaning I had come into the store to give you my trust (but that didn't seem like it was enough). I ended up no-showing to my appointment because of what you did. For reader's FYI, basic lenses would cost you 180$ here. At three stores near the area, they will cost you at most 160$ (minimum 11% less). If service and price don't matter to you, Voskins is the place to go!
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shi shi on Google

My child, a university student coming to Canada, visited the doctor three or four times because of dry eye syndrome and diplopia, and the doctor was very patient in doing various examinations each time. During the course of treatment, we had consultation several times virtually, and the doctor gave very timely replies, which solved our doubts. The doctor also gave pertinent opinions & an accurate prediction on the next step of diagnosis b4 we went to the referral. My child and I are very grateful to Dr. Guimond and Dina who handled the communications throughout.
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Shamar Cousins on Google

Where do I begin? The staff is amazing, welcoming and dedicated to their craft. A lot of things have changed during the pandemic but its so refreshing to know Voskins on Griffintown has remained the same. I would say they've improved their customer service but Id be lying because Ive always found it perfect and I have over 5 years experience in customer service. Funny enough I visited another location for a different selection of frames. I found the frames I wanted but I left with the wrong name somehow (place dauphine and place tuileries have a distinct edge thats somewhat similar). As I was CONVINCED that I had tried on the dauphines instead of the tuileries, the specialist searched far and wide to get me a pair of dauphines which at this point have been removed from their catalogue . We received the frames, they did not fit and I was baffled lol. What did the specialist do? Pulled out a pair they had sold me on during my last visit while they placed my order (they contacted a colleague to request a pair specifically from their showbag) to be shipped to their location. I type out this review at 4:00 AM amidst working on a school project to say, they know their craft. Trust them.
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Alex S. on Google

This is where I had my first eye-related clinic visit in Canada. Got several sessions, lots of questions and concerns as well as new equips for me to get myself be used to but Dr. Guimond & the front desk staff are all very patient & helpful. Pricing is very competitive comparing with those in dt, even if the total time spent for treatments is quite long and I asked to keep my records.
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Colleen Catton on Google

Recently went for an eye exam due to having eye strain issues/outdated prescription. One of the most thoroughly and informative exams ever. Did a bunch of different tests I've never had done before such as field of vision. The doctor was super friendly and helpful. Definitely coming back in two years for my next exam.
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Mary-Juen Sohn on Google

Took my 3-year-old to see Dr. Tran today. Such a great visit. He has two small kids of his own, and it was very apparent with how he immediately put her at ease. They played “games” for all the eye tests and my daughter had a blast: Tracing lines in the colour blindness circles, picking out the animals that jumped out with the 3D glasses, etc. Thank you for making her first visit such a positive memory.

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