Urkai European Bikes

Name: Urkai European Bikes
Address: 860 Cumberland Ave Unit 2-1062, Burlington, ON L7N 3V1, Canada, N, Canada

4.5/5 ★ based on 8 reviews

Contact Urkai European Bikes

Address :	860 Cumberland Ave Unit 2-1062, Burlington, ON L7N 3V1, Canada
Phone :	📞 +8
Website :	https://dutchbikes.ca/
Categories :	Bicycle Shop ,
City :	N

860 Cumberland Ave Unit 2-1062, Burlington, ON L7N 3V1, Canada

Best Bicycle Shop in Canada

R	Rj Cudbouts on Google ★ ★ ★ ★ ★ Urkai is great. Very knowledgeable about their bikes, and no pushy sales tactics. The prices may seem high, but the bikes are totally worth it, especially since our cargo bike has replaced a car. The kids love it, and it's a comfortable ride for whoever is on the seat. Need service? They come right to our place for that as well, so it's super convenient. When people ask, we gladly send them to Urkai.
m	michal wawrykowicz on Google ★ ★ ★ ★ ★ Ordered a bike online from Edmonton, email correspondence was quick and attentive. Received our Bakfiets Long by freight. Worth the wait , arrived in good condition. The cargo bike is an instant member of the family, and the car has taken a back seat!
k	karen couillard on Google ★ ★ ★ ★ ★ What an amazing concept! It's the only store around to carry a wide selection of Dutch & British brand bikes and accessories. Their bikes are beautiful and so comfortable to drive. They can even build you a custom one. Not only are Andrew & Kendra passionate about their bikes and the whole culture that surrounds it, they love to promote healthy living and safety driving through informative Free Clinics. It's truly worth the time to visit their store. The fun part is you could test drive any bike you want! If you are looking for a different biking experience I highly recommend Urkai.
J	John Theroux on Google ★ ★ ★ ★ ★ Recently purchased a 7 speed bakfiets.nl long cargo bike sight unseen from Andrew. He was very helpful answering questions up to the purchase and after the sale. Andrew arranged shipping and handled all paperwork associated with import to the States. The bike was purchased at a very reasonable cost and of high quality. A person in the market for a quality European bike can't go wrong by contacting Urkai. By the way, riding a Dutch style bike is something to experience, it's so much more comfortable and relaxing and the quality is incredible.
D	David Turner on Google ★ ★ ★ ★ ★ We purchased a cargo bike (backfiets long) from Urkai. We are very satisfied customers and enthusiastically recommend Andrew and his team at Urkai. We live in Ottawa, so dealt with Andrew exclusively by email and phone. The customer service was excellent. We asked many questions and always received prompt and helpful replies - even though it was during the busy holiday season. Delivery was quick and professional and Andrew made sure to get us our bike in time for Christmas. After-purchase support has been outstanding too. Andrew has been just as responsive after purchase as he was before.
S	Sandi Remedios on Google ★ ★ ★ ★ ★ I just purchased my second bike from Urkai at 678 Guelph Line. My first bike (which I rode for several years) was stolen a couple of weeks ago. They were super helpful. They built my bike to specifications right away. Luckily everything was in stock so I got exactly the bike I wanted, with all the accessories I had accumulated for my other bike. It's surprising how accustomed you become to having these little bells and whistles. I rode my bike home and LOVED every second of the ride. And of course I got the usual "nice bike!" comments that I was used to getting when riding my first Urkai. Love my bike, love the service!
M	Matt Morris on Google ★ ★ ★ ★ ★ I bought my Brompton at Urkai a few years ago. After many, many kilometres, it was time for a tuneup. I have the 6 speed. The 3 speed hub was perfect but I’d lost the ability to drop into the hardest gear. So I called Urkai and booked a time slot. Covid is still on at time of writing.... Nathan greeted me right on time and took the bike in for a full service while I ran some errands. An hour later he called—said the bike was ready. He suggested I ride it to ensure satisfaction. I took it for a quick spin and the setup was perfect. Overall, great service, timing, and most importantly, the SKILL to get it right. Thank you Nathan!
Z	Z Sal on Google ★ ★ ★ ★ ★ I am disappointed and sorry for posting this review since this seems to be a top rated bike shop. However, my experience was less than stellar when I have contacted them. I bought my bike at this shop in 2018. More recently, a part stopped working, a rear light. This is important to me since I ride in the night a lot due to my job and safety is paramount riding at those times. I called their shop and when there was no answer, followed their site instructions and texted them my issue and asked about how to replace it or if they carry the part- No answer! All I need is at least an acknowledgement you don’t have the part but I guess they are super busy. That’s ok too. I had to contact a US Dutch bike retailer who directed me to Curbside Cycle in Toronto who also carry Dutch makes and service Dutch bikes and have for many years. They responded within 24 hours. Where one door is closes, another opens. I wish them well, nonetheless.