Urban Planet
3.6/5
★
based on 8 reviews
Contact Urban Planet
| Address : | 300 Borough Dr Unit #755, Scarborough, ON M1P 4P5, Canada |
| Phone : | 📞 +99 |
| Website : | https://urban-planet.com/collections/up_new_shop-all-new |
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| City : | P |
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Ayisha Ahmad on Google
★ ★ ★ ★ ★ The person helping me stayed on her phone the whole time she rung me up, I could not even see my total, she continued to gesture impatiently to the debit/ credit machine. Staying on the phone. Knowing they don't offer refunds. She stayed on the phone as I left. Great fashion choices, great prices, could use better customer services. Especially the person you are serving in the moment.
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Cheyanne Corps on Google
★ ★ ★ ★ ★ Went here the other day to take advantage of a super awesome sale they were having, I found so many fashionable things for my twin boys to wear, they loved everything I bought for them, and I bought quite a bit! The staff were all very helpful and kind, I'll definitely be shopping here again!
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Surja Sen Das Raj on Google
★ ★ ★ ★ ★ Great shopping experience ⭐️⭐️⭐️⭐️⭐️
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Mark R on Google
★ ★ ★ ★ ★ Called and the person just lifted the phone and hung it up. Based on the other reviews here, it sounds like the person working there couldnt be bothered to answer the phones. Guess I'll be shopping elsewhere.
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Ankita Chehal on Google
★ ★ ★ ★ ★ The store has very rude manager, Been there twice both times were disappointing Manager behaves like she is doing favour on general public by working there, Asked her about couple of times if this was final sale, She didn’t even bother herself to answer.
I think it’s high time to replace her.
Other staff was super friendly and helpful.
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Esrak Fahim on Google
★ ★ ★ ★ ★ the worst customer service i ever had. I brought joggers from there, it's small for me. So i went there for an exchange and they said, they can't exchange products until Wednesday. Which is completely unnecessary!! Most importantly they treat their customer so bad seems like there nothing mean to them !! At the same time, i went to store manager to try to talk about it. She was in so rushed, she didn't even listen to me what i want to say and rude.
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T Graham on Google
★ ★ ★ ★ ★ I really like this store, I went there for the first time last week and had a great experience. I didn't even know that they had a children's Urban Planet. The Sales associates are great so nice and really helpful, especially the young lady with the short boy cut hair style, just an amazing sweet girl. Thanks for being so nice and helpful. I do wish that they had more variety for the older boys though. I wish my daughter still wore the sizes here, because they got such cute clothes for the girls. I found it to be very affordable. My son loved the clothes, a 12 year old wants to be very stylish and they covered that. I'm not sure of the quality because they haven't been worn yet, but so far we are happy. For sure this will be my first go to store for my son's clothes.
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Sandro Magliozzi on Google
★ ★ ★ ★ ★ Their change rooms are closed even though many if not all of the other stores in the mall are allowing change rooms, and they don't do returns for anything but store credit. You're not even allowed to try on things like sweaters, which can easily be put on in store. I was approached by two different employees because they were grumpy about their policy that you can't try on clothes in the store. Felt very sleazy. Won't be coming here again.
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