UPS Customer Centres - Calgary

2.3/5 β˜… based on 8 reviews

About UPS Customer Centres

The health and safety of our customers and franchise network is of paramount importance. At this time, The UPS Store retail locations in Canada may be limiting the number of customers permitted in store to follow social distancing protocols. We are continuing to monitor guidance from the World Health Organization (WHO), the Centres for Disease Control and Prevention (CDC), Health Canada and various other government agencies provincially. We appreciate your trust in The UPS Store.

Contact UPS Customer Centres

Address :

22 Aero Dr NE, Calgary, AB T2E 8Z9, Canada

Phone : πŸ“ž +87877
Postal code : 2
Website : http://theupsstore.ca/customer-service/
Categories :
City : E

22 Aero Dr NE, Calgary, AB T2E 8Z9, Canada
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emilia jimenez on Google

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This company offers terrible service I was notified that they will delivered the package i was at hone all day waiting for them but they never even ring the bell or call to get them in. I believed they didn't bring the package with them for delivery they 9nly leave a UPS 8nfo Notice. So conclusion how I know they where ready to delivered if they don't call us it is garbage service.
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Wilfred Ng on Google

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High brokerage fees and they tried to charged me twice. got a notice in the mail 3 days before it was "due" for the same shipment, different brokerages fees for the same shipment. Called them and requested a call back, when they did call back i was put back on hold. Billing was a error on their part and no explanation as to why there was different brokerage fees for the same shipment Would rather not buy anything if i have to ship via UPS again
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Tenzin Lama on Google

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They never bother to enter apartment, i keep getting email that delivery attempted but i see no notice from driver. And they keep sending first, second and final delivery attempted but i see no notice at my front door or where can j pick up my package.
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jriep on Google

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This is by far the worst shipping company I have ever used. Their brokerage charges are astronomical. $100usd product. $85 brokerage charge from UPS. Than they lost the product for 4 days. Customer service is almost impossible to get ahold of. And today my package had an error in the address. But they are unable to fix it before delivery. It needs to fail delivery. And I need to track it myself and see the failed delivery. Than I can make the update. Than 3 days later they can try and deliver again.
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Jo MH on Google

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If I could give them 0 stars I would. They "attempted" to drop off my package and left a notice on my door...I was home and they did not knock. I rescheduled the drop off and once again just left a notice on my door while I WAS HOME. Then the notice said they were holding it at UPS so I drove there and then all they could say is they "accidently" sent it back to the sender and there was nothing they could do for me I just had to contact the sender. Not to mention they have THE WORST hours!!! Closed 11-3 during the week and closed on weekends...??!!! So fun driving in rush hour for NOTHING.
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MotoMan SS on Google

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Worst courier ever to use. They lost my item, and after placing a claim for over 5 months now, never got a dime to compensate me. Plus they never return your calls and you can never reach the claims department. Go use another courier if you don't want the headache..
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M Tac on Google

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So UPS just lost my package, a box full of shotgun shells, 250 shells in total. What a glorious day and thank god they don’t even have a 24hr hotline you can call. Just amazing.
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Derek R on Google

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I always try to avoid using UPS as they have ridiculously high brokerage fees. Also they make it very difficult to pay the duties yourself to avoid the brokerage fees. It’s pretty much extortion if you want your package, but they do say that there may be additional fees...just not the extent. Very unethical business practices. Also, they don’t mention on the slips they leave at your door that their hours are unusual. 7-11am and then 3-7pm. I was at their door today with 2 other customers that had parcel pickup notices with nothing saying that they are closed from 11am-3pm. I will never use their service again.

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