DCCHail Calgary

4/5 β˜… based on 8 reviews

Contact DCCHail Calgary

Address :

47 Aero Dr NE #3, Calgary, AB T2E 8Z9, Canada

Phone : πŸ“ž +877
Website : http://www.dcchail.com/
Categories :
City : E

47 Aero Dr NE #3, Calgary, AB T2E 8Z9, Canada
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Tracy Braun on Google

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My car is still in for hail damage repairs it was taken in on September 3. I was told by both TD insurance as well as DCC that it would be about 9 days. It is September 28 and it is still in the shop. The date has been changed more than once and I get nothing but word salad and excuses. Communication is horrible and they tried to tell me that the estimate ( which was never given to me ) is just an estimate. Not once was I told this could turn into 5 or 6 weeks - new date is October 8 now !!! If I would have known I would never have taken my car here. Full or excuses and poor service from TD insurance right through to this experience. I would NEVER recommend this company it’s nothing but a lesson in patience. If I could give them a negative star I would. After speaking today to one of their affiliates who does some of the work I am terrified it still won’t be ready. I will be reporting to the BBB as well. Lesson learned, do your homework , if I would have read the reviews ( which have a similar tone ) I would have gone elsewhere
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Mohamd Sltan on Google

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If there is less than one star for Google review, I would have chosen it. This business needs to improve in the follow up and level of customer service they provide. They are supposed to be the preferred vendor by TD insurance for hail damage repairs, but proved not in my opinion (and my experience with them). Not happy at all with the experience. Had to go to them 3 times. When I picked up my car, I noticed that they broke many clips under my hood and some of them are lost. A hail dent in the front still not fixed and they said it was a rock chip hit and not hail. I have a photo before sending it to them shows no dent. Very frustrated of the level of service. They did not even bother to check the hood from inside. Had to take it again to them. They told us they ordered the clips and it takes 6 weeks to fix them. I called BMW in Calgary and they told us they are in stock and the cost of each is less than two dollars each! My advise is to save your time and yourself from the headache and think twice before going to this place. And by the way, the clips issue of my car was not fixed yet!
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The Brixx on Google

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DCC fixed the hail damage on my vehicle and the repairs were outstanding. I would highly recommend anyone to deal with these professionals.
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Connor H on Google

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I got hail damage to my car. After Repairs my car looks brand new, better then when I bought it. Also the Costumer service was great!
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Jen McIsaac on Google

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I had my 2013 Mitsubishi RVR repaired with DCC hail. I was told the repairs would take 10 days and it was done in 7! I was amazed with the quality of the repair and the fact that I received my vehicle back sooner! I have recommended to my friends!
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Patrina Robinson on Google

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I had my 2021 Ford Ranger in for a quote to have a dent on mydoor. Guess hit by someone too close? Anyway, a friend recommended them, and price great and done same day dropped off. They polished the scuff marks for free. Good job DCC Hail. Love how timely it was done.
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Christine Harper on Google

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DCC Hail repaired my vehicles hail damage, but when I went to pickup my truck they "cleaning" they performed was awful ? they left paint marker in 3 places plus the wash they completed was terrible. Left a message asking someone to contact me to discuss the issues, no reply.
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Leticia Mori on Google

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I went to dcc hail last year after the hail storm to get the damaged appraised. The front staff welcomed me with a smile and explained the entire process. About 30 min later, the appraisal was complete and they went over the appraisal with me and explained what needed to be fixed and an estimated time for the repair. I was able to drop my vehicle off the same day (they have a rental rep and I went home with the rental) and I was able to drop off the rental and pickup my car when the repair was completed! They even did a quick clean, so my car was cleaner than when I had dropped it off. They were quite busy in the summer, but staff was great and took the time to answer all my questions. I highly recommend their services.

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