Track 'N Trail - Edmonton
About Track 'N Trail
Serving Edmonton and Northern Alberta's outdoor needs since 1984, Bob, Aron and the crew have been avid proponents of outdoor sports. Opened as a nordic skiing store, we've developed strong ties with the cross country skiing and backcountry skiing worlds and have since expanded into backpacking, hiking, climbing, mountaineering and trail running. We take part in local initiatives with clubs and groups where possible and are also Edmonton's tour hosts for the Best of Banff Mountain Film Festival and the Vancouver Mountain Film Festival Best of Fest.
In September 2019, we opened our second location in St. Albert, giving you more places to shop with us.
Our Whyte Ave location
10148-82 Ave NW
Edmonton, AB T6E 1Z4
Our St. Albert location:
#107, 130 Bellerose Drive
St. Albert, AB T8N 8N8
Our hours are:
Whyte Avenue:
Monday, Tuesday, Wednesday, Friday: 10 AM to 6 PM
Thursday: 10 AM to 8 PM
Saturday: 10 AM to 5 PM
Sunday: Closed
St. Albert:
Monday-Friday: 10:30 AM to 5:30 PM
Saturday: 10:30 AM to 5 PM
Sunday: Closed
Exceptions include statutory holidays and the Sunday before Monday statutory holidays, when we may be closed to extend our long weekend with a chance to enjoy the outdoor sports we all love.
Contact Track 'N Trail
| Address : | 10148 82 Ave NW, Edmonton, AB T6E 1Z4, Canada |
| Phone : | 📞 +7877 |
| Postal code : | 6 |
| Website : | http://www.trackntrail.ca/ |
| Categories : | |
| City : | E |
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Corbin Tin on Google
★ ★ ★ ★ ★ Amazing service and they make sure you get the right product. And the great service doesn’t just end when you leave the store. I emailed to ask for a receipt to do a warranty claim on boots I bought from them last summer. They contacted the manufacturer and had approved my warranty claim right away. Great knowledgeable staff too. Glad I chose to shop with them instead of buying hiking gear online.
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James on Google
★ ★ ★ ★ ★ ?? to my experience at this store.
I drove 1.5 hours to this store for some ?. The reviews I read of this place said the service was great and I wasn’t disappointed !!
Thanks Track n Trail
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Nooran Ostadeian on Google
★ ★ ★ ★ ★ This was the only store in Edmonton I was able to buy a cross country ski set. I signed up their email newsletter and I was informed few days after about the new arrival date. The staff is very helpful as well.
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Ian Wilson on Google
★ ★ ★ ★ ★ Thank you to Brendan and Aron of Track 'N Trail for the great service with our Rollerski order. Everything arrived quickly, well-packed, and with all the components we needed to get out rollerskiing now that the snow has receded! We really appreciated the time they took to answer our questions and review our order to make sure we were getting the rollerskis that were best for us. Great service and knowlegeable staff!
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Michel Dupré on Google
★ ★ ★ ★ ★ I had an issue with an order placed via Track' n Trail website. I called the store, spoke with Jess and discussed the situation. I will return the product and they will try and find the one I was looking for. I owned a business for 26 years and the kind of customer service that Track' N Trail offers exceeded my expectations, with a quick resolution of the problem. To the owner/ers, Jess and the manager that was on duty today are highly efficient and true professionals. Thank you. Keep the bar high!
***DECEMBER 22 2021*** Following up on the issue, Jess and Brendan phoned me two weeks ago to inform me that they found the product I was looking for and that they had it in store. I just received the Petzl dual connect adjust yesterday and am impressed with Track 'n Trail. Keep in my that it was my first time dealing with the store, for a one product order at under $100. Thank you for exceptional customer service and support. Seasons Greetings/ safe and happy time with your family.
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Michael Tucker on Google
★ ★ ★ ★ ★ Came into the shop in a last-ditch attempt to salvage my old cross-country skis. They were able to fix them on the spot with a minimal service charge! No upselling, although the staff were very accommodating and provided expert advice on possible upgrades. I frequent the store often and happy to support local enthusiasts.
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Carson Beingessner on Google
★ ★ ★ ★ ★ Very informative and professional staff. Helped me size XC skis, boots, and poles and gave me advice on how to get started. I've spent a lot of time here over the past couple of weeks talking with the employees, getting up to speed on the different layer combinations of clothing and their intended application.. I've been spending a lot of time researching and comparing items between different stores and find track and trails items to be better quality at a lower price. There's lots to learn about all the different styles and features of equipment and everything the employees here have told me is accurate with the research I do at home. They have a nice selection of gear, from skis, clothing, climbing gear, snow shoes, hiking boots, winter runners, backpacks, etc.
I enjoy spending time in this store.
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John Lepine on Google
★ ★ ★ ★ ★ I always enjoyed this store. Everything they carry is quality albeit that comes at a price but there's no surprise there. The workers are knowledgeable and extremely helpful.
My one gripe is there are no returns on clearance item's, so be sure you know what you are purchasing. I wish they would atleast change the policy to in-store credit minus say a 10% restocking fee.
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