Toy Centre
3.9/5
★
based on 8 reviews
Contact Toy Centre
| Address : | 85 Ellesmere Rd, Scarborough, ON M1R 4B9, Canada |
| Phone : | 📞 +7789 |
| Categories : | |
| City : | R |
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Rupam on Google
★ ★ ★ ★ ★ Best place to go to for inexpensive toys and other services. Robbie is great to his customers. Especial mention about Kathleen, the employee there who is very polite and goes above and beyond your expectation to provide the best service to anyone who visits the store. She is quick in understanding the issue and providing remedy. Thank you Kathleen-- you are an asset to the team. Highly recommend this store.
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Rainboweegee on Google
★ ★ ★ ★ ★ The toys look very interesting, might want to go to there store someday,
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Michael Michalski on Google
★ ★ ★ ★ ★ The absolute worst experience i have ever had with customer service. Ordered a ferrari ride on for my sons birthday online. Upon receiving the product i opened it to inspect it and had paint peeling on the one body panel. I sent an email to the "info" email provided on the website within policy rules and have been trying to call the store for 6 days now multiple times a day and continually goes to voicemail. They DO NOT stand behind their products and the two times i have been able to get in contact with someone from the store they say its out of their hands. I have not even received one email reply to the email i sent stating the damage with picture proof. Once they have your money they dont care about any issue you have with the product! I DO NOT RECOMMEND buying from here. I now see most of the reviews are fake which is a huge red flag. Learn from my mistake. Do not shop here!
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Luis Miguel Bacolot on Google
★ ★ ★ ★ ★ Purchased a ride on car toy with remote for our son's birthday expecting a good deal, even got a discount. We received a defective product. Only got one response after informing the store of the defect. No response after several follow-up e-mails to get the problem resolved. Purchase at your own risk.
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Jennifer Bruce on Google
★ ★ ★ ★ ★ I have had a bad experience with this store. I purchased a pink BMW and a red Lambo. They were VERY responsive when it involved me purchasing the two cars. Now that BOTH cars have issues, they are ignoring calls, emails and chat messages. I have given plenty of time, and I am not sure what to do about it. It is bad customer service. Their website indicates that there is a one year warranty, parts are available and the battery is covered for 6 months. This is just NOT TRUE because they refuse to get back to you. Too bad really. I'm just hoping my review warns other buyers that the products area faulty and they do not stand by their promises for repair and returns.
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Priya Kali Prasad on Google
★ ★ ★ ★ ★ Excellent collections! Great discounts ! Thank you ?
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gzahalan on Google
★ ★ ★ ★ ★ Amazing service and experience. I bought two electric cars from here - one for my son and one for my niece. Price was very competitive (but it was a replica) and the staff even delivered the package locally. When a part was missing, they found it and hand-delivered it the next day! I love the Facebook Messenger responsiveness of the customer support team, as well. Fast and efficient answers.
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M C on Google
★ ★ ★ ★ ★ IPTV service is worse now, they changed the app and now it’s worse. Plus if you have a problem they never reply emails and never answer the phones.
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