Tops Roofing & Siding

Joe and Leonard were amazing. We had some animals in our attic, which the pest control said were just mice. But they weren't...they were squirrels. Joe single handedly got them out of the attic and closed up any areas that they could get in. They were not happy to be locked out! The problem was that there was no venting in our attic, so the heat caused the roof to lift, allowing them access. Then Leonard came out and did the fascia and soffits to vent the attic. When we saw the nests behind the soffits, we decided to also pull out the insulation and add new. They did it all. Their attention to detail was really good, and I felt like I was being taken care of, even when my husband went into the hospital. They worked around our schedule and made sure that everything was safe in the house. It was also nice to have an eagle eye looking at the quality of the previous work. We did not need to replace the roof, but they did replace any wood that wasn't good. Also, when that pesky squirrel tried to come back, Joe came right back to check on his work. Really good work ethic. Okay...1 year later. We had squirrels trying their darndest to get in. Called Joe and he was there within a day! And he gave our roof the once over and saw a few issues that could cause trouble in the future. In less than a week, those issues were resolved...and the areas the squirrels were trying to get in were reinforced. Truly great service...above and beyond!

I had a separate single car garage that turned into a 1.5 car garage. Tops Roofing shingled and put siding all around. Looks like a brand new garage upgraded to reflect the exterior of our home. We will be using them to redo our roof next year. Very pleased with the final result and very pleasant individuals to talk to.

When we contacted Tops we were thrilled at how quickly they were able to assess our roofing issue and send someone to do the work! Everything just simply takes longer during Covid, however when it comes to a leak, you need the immediacy and they understood that. When they called us they were helpful, friendly and knowledgeable. He was over the next day for the repair and had everything done professionally and quickly. Very happy with the work - he even took pictures and sent them to us so we could get a better look at the work done. I wouldn't think twice to recommend Tops for any home needs!

I asked Tops Roofing to take a look at the old leaky roof at one of my rental properties. There were two ceiling leaks and I said it would likely require full replacement given its age. They did come on short notice which was great. However 1- they broke my tenant's piece of art worth $233 of which I sent Tops a photo and receipt and never heard anything back and 2- the verbal quote I received was for a reshingling of the roof. I realize it may be "legal" or "to code" to reshingle over one layer however I don't believe it is ever the best recommended solution for longevity and warranty. So now I'm out $233 and needed to scramble for a second quote so I could deal with the leaks sooner rather than later.

I use Tops Roofing and Siding for home renovations including roof inspection, installation and siding installation. They have completed work on 3 of my homes and I will continue to use them in the future and would highly recommend them. They are very informative in respect to materials being used and advising on any requirements needed.

The owner was very pushy and shady. He said after working on the roof I needed to change the baffles. I asked why didn’t he tell me that when he inspected the roof he said we couldn’t know until we take off the shingles. He said it would cost $3000 but he will do it for cash for $1500 so that he doesn’t have to pay tax on it. His explanation didn’t make sense. After researching what that is I asked him to show me the baffles and to take a pic. He bought one set of baffles which cost $5. He said he would “slide the baffle from the top of the roof” baffles are installed from within the attic across the whole roof if you have holes in the bottom of the side of your roof, he said only one is needed or the roof would get too cold. After initialing approving it I said I’d cancel he started to complain about how it cost him lots of money since he can’t return it($5). After reading a comment on the Better Business Bureau same thing happened to someone else. He tried to rip me off. Even after trying to rip me off he started to complain how “it cost him money” which it didn’t. Baffles are nice to have but are not necessary since my townhouse was without them and my neighbour didn’t install them either. He never cleaned the gutters, they were full of shingles and nails even though it was part of contract, he never removed the shingles on the side of the house above my garage and just put shingles on top of shingles saying he can’t do it since it touched the neighbour’s roof. My other neighbour’s roofer managed to change it as his house was similar to mine. I think he was just lazy and didn’t wanna do it. The workers are nice and the person in the phone was pleasant. I felt I was overcharged. Although it was winter I let it slide.

We had our roof and eves replaced around 5 years ago by Joe and his crew. So glad he talked me into spraying insulation in the roof while all the boards were off. No more drafts upstairs, never again felt cold after getting out of shower. Last year we were getting a little water in the basement. We called tops and Joe was down the next day. He went up on the roof and found the down pipe clogged. He freed up the blockage and the problem was fixed. I then pointed out that i wished he would have had the upper eve drain directly to the lower eves instead of the rain running drainage over the shingles. I said these shingles will wear faster. Joe said he could change that. I came home the next day and Joe had extended the upper eve drain pipe to the lower eve. Great service and no charge.

Had some damaged siding on side of my house from a bad wind storm. I got a quote from a separate contractor to fix the issue (4 day turnaround from calling to quote), but their fixing method was an entire replacement of siding. Repairing it didn't seem like an option to them. I decided to get another opinion from Tops, which I contacted them Saturday evening. Joe came by the next day (Sunday, today as I write this review) to have a look. Not only was he against replacing this side wall based on the damage and other reasons, he was able to do the repair himself right then and there by fixing the core issue why it buckled. Very pleased with the end result that Joe from Tops provided. Before and after shots provided. Thanks!