The Source
3.8/5
★
based on 8 reviews
Contact The Source
| Address : | 50 Rideau St, Ottawa, ON K1N 9J7, Canada |
| Phone : | 📞 +98 |
| Website : | https://www.thesource.ca/store/536600 |
| Categories : | |
| City : | N |
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Susan C. on Google
★ ★ ★ ★ ★ Looking for a sale product and Mason was outstanding at not only explaining the product and its functionalities but sourcing one as they were out of stock. It was a welcome change to have a sales person actually know the products and go that extra mile and source a product from another store to make the customer happy and to make a sale. All retail outlets should have more sales people like Mason!
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julian sieradzan on Google
★ ★ ★ ★ ★ Anne went above and beyond great customer service. My parents went in for 2 phones and she took the time to carefully explain every step + set up the phones for them with all previous data. Even helped them select ringtones and background photos! She was happy to answer any questions they had and found the plan that was right for them! I highly recommend anyone going in to ask for Anne’s assistance!
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Frédéric Voyer on Google
★ ★ ★ ★ ★ We went to get something on Dec 24th 2021 afternoon and the clerk was so rude and definitely didn't want to be there. Worse service. If you don't want to work, quit your job.
Update: I changed the star rating because you took the time to reply. We went there because the website said you the store had the item in stock. The clerk didn't even want to help.
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Jillian Kennedy on Google
★ ★ ★ ★ ★ Had a wonderful experience at this location. They team were very professional and proactive. They did everything they could to get me set up with a phone plan that worked well for me. Excellent customer service.
Thank you for the good service!
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Aakash Sethi on Google
★ ★ ★ ★ ★ Had a great experience recently buying an iPhone 13 pro. Kareem made the whole process very smooth and got me the best deal possible which frankly seemed too good to be true but everything is working great.
Thanks again friend!
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Mansour Alhanoun on Google
★ ★ ★ ★ ★ Went in the store in search of headphone, and an associate by the name of Abel was there to help. Abel was charming helpful and explained the product inside and out. He was very friendly and knowledgeable. Highly recommend shopping at this location and highly suggest getting a hold of Abel for all your needs. God bless that man!
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Megan Misztal on Google
★ ★ ★ ★ ★ Always enjoy my experience shopping here. Stephanie helps me out every time I'm in and she's great. Helped me find the product I was looking for very quickly, was able to answer all of my questions about it, and gave me an accurate review of it's performance. Despite the rush of the holiday season, I have really enjoyed the service at this location and appreciate the staff's knowledge of the products and honesty. This is definitely my Source location of choice!
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Josh K on Google
★ ★ ★ ★ ★ Received exemplary service from two associates James and Steve. I went in looking for a soundbar and they made some "sound" recommendations and helped to find something in my price range. They also told me some pretty good deals from Bell which was cool too. 10/10 would recommend.
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