The Mobile Shop - Kelowna
3.9/5
★
based on 8 reviews
Contact The Mobile Shop
| Address : | 2280 Baron Rd, Kelowna, BC V1X 7W3, Canada |
| Phone : | 📞 +798 |
| Postal code : | 1 |
| Website : | https://www.themobileshop.ca/en/locations |
| Categories : | |
| City : | X |
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Patricia Lalonde on Google
★ ★ ★ ★ ★ Super efficient clerk, answered all my questions, set my new phone up, perfect!!!
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Alison Faulkner on Google
★ ★ ★ ★ ★ I hate the Huawei p20 pro I was talked into from switching from Apple. It doesn't sync or work with any of my wireless components at home or remotely. I find it is a pain to do simple tasks compared to iPhone. I was talked into going with this from rep but he didn't tell me there were other color choices. The rep put me on a high plan. I hate android and wish the rep had asked more about what my needs were, despite my advising, rather than push a phone that was a big incentive for him. I don't feel happy with being left in the dust after my convos/attempts to rep, nor do I feel my needs were addressed or met. I believe the rep cared at first but moved on. I'm not sure if I can blame him completely but I blame lack of qualifying and inquiry to determine solution.
Therefore, I would not recommend. I'm stuck with a plan and phone I hate.
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Pedro Ibanez on Google
★ ★ ★ ★ ★ Paras and Marley were great. They took care of my every question and helped me change providers to get the best deal. This is the second phone we've purchased with them.
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Summer Roberts on Google
★ ★ ★ ★ ★ I had been looking for a new phone for about a month and stopped in at the Mobil Shop while grocery shopping. Hammy helped me and gave me quotes for a new plan and a new new phone. I wasn't happy with the price so he said he would call me if any of the pricing changed. To my surprise, he called me, TWICE, to tell me about promotions that were on.
So, I finally decided to get a new phone and the day I did, he was working by himself. There were lots of people going in and out of the tiny shop while he was trying to activate my new plan. He was so patient with me and everyone else. He is a hard working employee and willing to go the extra mile for his customers. I will continue to recommend the Mobil Shop to my friends and family. Thank you, Hammy!
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Emil Dill on Google
★ ★ ★ ★ ★ Will never go to the mobile shop in Kelowna again very bad service and the don’t have experience at all and call other people to help them .
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Bryce Tempeny on Google
★ ★ ★ ★ ★ Went in to the store and had a great experience with Hammy! He was knowledgeable, and did exactly what I asked him to do. Would recommend this place to everyone.
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Rimple Singh on Google
★ ★ ★ ★ ★ Great for buying the latest phones and they always get you the best deal. Tell you the truth and be straightforward, great customer service.
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Joseph Webber on Google
★ ★ ★ ★ ★ I have never been so disgusted with customer service. I went in to change providers and was lied to saying my phone would not work on a 5g network had me buy new phones because of it. 1100.00 dollars later... 1 of the new phones did not work properly since day 1 i was back to the store 9 times with him just giving excuses for it not working because i was in a concrete and metal building!!!! Just a liar.......now i have to spend 250.00 more to have it repaired stay away from this con artist on all counts. He saw me coming!!!
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