The Guitar World

4.8/5 β˜… based on 8 reviews

Contact The Guitar World

Address :

3221 Derry Rd W, Mississauga, ON L5N 7L7, Canada

Phone : πŸ“ž +988998
Website : http://www.theguitarworld.com/
Categories :
City : N

3221 Derry Rd W, Mississauga, ON L5N 7L7, Canada
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John Conway on Google

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I bought a Cort guitar from Guitar World around 2007. It's gathered much dust in recent years and needed a small repair. Today, Jim and Matt fixed my guitar, polished it up and inspired me to start playing again. Glad to find them again!
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Pauly A on Google

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Just made my first visit to Guitar World on Derry Rd. I had two guitars requiring new strings and a setup. Jim (owner) was very knowledgeable and took the time to look at the guitars and discuss what exactly I needed done. The work was completed on time as promised, and for a very reasonable price. He also spent an equal amount of time when I picked up, making sure everything was to my liking. A great customer experience...Thanks Jim!
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Jay B. Velasquez on Google

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Over the weekend my son snapped a string on his ukulele just before a Zoom tutorial, & of course the repair kit was missing this particular string. We drove over here and got ahold of Jim, who was of extreme help, he had the replacement string in stock we needed and strung it up for us. Thanks so much, it’s great to have a place like this for music buffs and local budding musicians. Friendly, knowledgeable service AAA+++ (& of course Jim - Diamond Dave over Sammy) Thanks again. Jay
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Krista Fox on Google

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Amazing customer service! I received a guitar as a Christmas present and immediately broke a string trying to tune it. Popped in to Guitar World and Jim not only replaced the string, he took the time to give me a lesson in tuning and left-handed guitars in general. So knowledgeable but able to impart information to me in a way I could understand. I went in feeling intimidated and left feeling inspired. I highly recommend this place!
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Daniel Xiao on Google

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Top notch customer service ! I've only been playing for a few months but I wanted an upgrade from the $100 guitar I found in my basement. My guitar was on backorder and Jim took the time to provide timeline estimates and updates whenever its status changed. He even offered to deliver it himself as I lived nearby ? I'll definitely be back for my next :]
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Kris Bennett on Google

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The customer care, along with the experience, is always superb; I always feel welcome no matter what. I walked in for strings and to ask a question and Jim was more than willing and happy to help, even going as far as giving me a mini crash course on what I was asking. Him, among the rest of the staff, are excellent. Every purchase I have goes through them, because they are reliable and trustworthy.
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Noel Samuels on Google

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If you are looking for a trustworthy, knowledgeable and friendly guitar store I highly recommend Guitar World Mississauga. Jim has offered me unbelievable customer service for years. Today I brought in my Cole clark guitar requesting some basic maintenance (setup). Jim inspected it and said the guitar sounds great as is – there is nothing more that you need to be done. Just replace the worn strings and you are good to go. Wow! I always learn new things with each interaction. In addition, Jim took the time to tighten a loose guitar jack (sacrificing his hand in the process as it was difficult to access from the inside) and then he refused to take payment for it. Their focus is clearly to keep customers satisfied for life (not just make a quick buck). So refreshing. Truly incredible customer service.
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RogΓ©rio Carlos on Google

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I was referred to this specific The Guitar World location by a good friend of mine as I was looking for a new guitar. While I had a particular guitar in mind, I still had a lot of questions. Jim was very knowledgeable, patient and very helpful while I was making the decision on whether to purchase, and very helpful throughout the order process as well, keeping me informed. Once the guitar arrived, he went above and beyond by opening up the shop after hours just so that I could test it out and pick it up given my schedule. He wanted me to have it in my hands for the Easter long weekend, he knows exactly what it's like to anticipate a new guitar! While there, Jim was very friendly and personable. Overall, an A+ experience. It's safe to say that I will be coming here for any future purchases. Lastly, the guitar plays like a dream so I'm going to end this here and get back to playing. Thanks Jim!

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