The Children's Place

2.4/5 β˜… based on 8 reviews

Contact The Children's Place


1 Bass Pro Mills Dr, Concord, ON L4K 5W4, Canada
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Victoria Brookstone on Google

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Went in around the beginning of October to grab my son some clothes. I wish I didn't even walk in! Not only was the place a mess, there was an extremely disturbing smell. Twas a combination of rotten food and body odor scent, I could not stand this smell and walked right out. On my way out two employees or managers were standing in the corner loudly making fun of the customers walking in and out. Super unprofessional. Never shopping from here again because clearly the managers of this store lack the abilities to keep a clean store. I dont know maybe spray some air freshners if yall cant shower.
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Ingrid PavΓ‘n on Google

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It was a bad decision to move this store from its original location in Vaughan Mills to another smaller place in the same mall. Before, we had plenty of space to shopping, now it is a small and crowded place, only 2 cashiers available and very long lines to pay that make me don’t want to return to this store anymore.
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SanJana Jalal on Google

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Bought 1 pair shoes for my daughter. She is 5 years. Due to Covid situation we don’t bring kids in mall. Unfortunately that shoe doesn’t fit on her feet. It’s bit small. We wanted to try on her feet that’s why we took off the level. But after putting shoes she felt so uncomfortable. So we decided to change it and get another pair in bigger size. We went to mall for changing it. We live in Scarborough and we drove through Vaughan because we wanted to change that shoe. But the store manager behaved to badly. She doesn’t accept that we didn’t use this shoe. She kept saying it’s used because there is no tag. She should understand with tag kids can’t walk to check does it fit properly or not. It’s really insulting. I’m looking forward to the management level that please resolve this issue. Otherwise I have to write official complain notice
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khan saab on Google

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Super slow cashiers . Waited more than half an hour even tough there was only 2 person ahead of us. Need to hire more staff and cashiers . 2 customers behind me just dropped the cloths they were buying and walked away. Who has this much of time to stand in lines. They need big improvement else they will be out of business. That was my last time I visited this place.
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Ohun Mensah on Google

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This location has bad employees with bad manners. Bad service and I do not recommend anyone to come to this location due to employees with bad manners, also it takes so long to check out. Do not waste your time and money buying from this location. Very rude employees. ?
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Nicholas on Google

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Had an amazing experience today. All the staff were super friendly and helpful. The manager, Amanda was able to guide me to all the places I needed to go to get all the summer clothing for my 4 yr old. The store was super clean and everything folded nicely and neatly! Incredible service and selection! Highly recommend this location!!!
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VANESSA C on Google

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Today I was very taken back by the service I had received at the vaughan mills location. I recently had a baby girl and I was lucky enough to receive some clothes from loved ones, unfortunately not everything fit so naturally I went back to exchange the items. Because I had no gift receipt, the managers would let me exchange the clothes for anything except the exact same item but in a different size, unfortunately they didn't have my child size in some of the items so I asked the manager what I do now and she said "nothing".. she said there was nothing else they could do and to give it away. I asked for an exchange for the same price but a different item and she said no (which by the way Carters does!). During these trying time you would think people would have some compassion but no! So now I'm down clothes for my two month old baby bc they couldn't do an exchange? I'm disappointed, shocked and really questioning why we can't be decent human beings to one another. This was a terrible experience!!
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K W on Google

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November 2021 2.5β˜… Children's clothing and accessories are sold here. Up to about 10 years old and by that time you'll find that the styles are a bit too childish. The store moved from a larger footprint to a significantly smaller footprint store. It is super packed and with store capacity limits of 100 persons, it honestly doesn't make any sense given how tight the aisles were. In certain aisles, you can't pass anyone and need to back track. Unless this is convenient, I'd personally choose another store location.

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