The Bowling Alley

3.9/5 based on 8 reviews

Contact The Bowling Alley

Address :

902 10th St W, Owen Sound, ON N4K 5R9, Canada

Phone : 📞 +977888
Website : http://www.thebowlingalleyowensound.com/
Categories :
City : K

902 10th St W, Owen Sound, ON N4K 5R9, Canada
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Jenna Bergeron on Google

We had a fabulous birthday party at the bowling alley! This is THE place for a kids party! The kids absolutely loved the laser tag. The service was ??, thank you ! We will be back !
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Justin Loder on Google

It was a great time. The only thing is that if your hour is done you can't finish game
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gabrielle dewdney on Google

Awful Awful Awful customer service Game kept breaking down and I had to keep going to the employees to fix it. At the end I noticed a sign that said if game is breaking down and can’t be fixed you can get a coupon for your next visit , when I went to manager to get the coupon she said it was my fault it was breaking because I didn’t start the game right then said I didn’t go to anyone for help when it was breaking so I can’t get a coupon. I explained to the manager that I did start it right and I did go get help when it was breaking so she said she would give me a coupon for shoes even though the sign they have posted made it seem like we would be getting a coupon for a free game. She then yelled at me once I asked for a coupon for a free game and said the sign didn’t specify what the coupon would be for and she would only give me one for free shoe service. It also cost us $50 to bowl! Which is an insane amount for bowling especially when they know that they have machines that do not work! Don’t waste your money here!!!
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Justin Zettel on Google

The food was really good and bowling was fun, but the arcade only had one fun game. My biggest problem was with the axe throwing, I paid $80 to stand in a tiny room for an hour and throw dull axes with broken handles that give you fiber glass slivers in your hands. If I would have seen the set up I never would have paid that much, everyone got fiberglass in there hands. I would have asked for my money back but I signed the waiver.
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Becky Robinson on Google

I went in today for my first time in... 10 years. It's way cooler than it used to be. There is a small indoor playground, and laser tag as well. There should be signage at the front for rates of play at the front desk for the playground. We thought it was just part of the games, and my kids went running to the slide (cause let's be real who doesn't love a twisty slide) and we were stopped by the younger person who works there and told we had to pay to enter that portion when we are bowling. Fair. I just would have paid for that access when we first arrived.
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K Moore on Google

The concerns with customer service in previous reviews is a real issue and don’t let the previous comment responses fool you into thinking it’s the hired staff that has the customer service issues. It’s the owner John that is the issue and I can’t imagine someone like him conducting any sort of customer service training when he has zero customer service skills himself. He is miserable and acts like you are inconveniencing him by coming into his business, really welcoming… not. Every single interaction our group had with him from the moment we all individually entered the business to the end he was miserable. It’s really unfortunate to have a business owner like this in a small community where what is offered could be a lot of fun for people of all ages. He truly doesn’t care about the people trying to support his business not to mention I have witnessed him being miserable and just plain rude to people while out in public.
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Powerfully Motivated Entertainment on Google

The prices are okay but definitely could be better. They are more concerned about what else to bring in than fixing what they already have. They claim to have a birthday room which in reality is actually just church seats sectioning an area off from my observation. They claimed it was a half hour wait due to a birthday party and that he would discount the play area if we wanted while we waited. We where there when he came over to tell us he had already started our lane for us... We ended up only making it to 7 frames before the game claimed we ran out of time for our hour of play, for $89 total I just expected a bit more bang for my buck. Having gone to many other bowling alleys before I feel this one is a tad stuck in the 90s for myself, unfortunately I don't think we will be coming back.
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Norma Funston on Google

It was fantastic. MY Granddaughter had her 3rd birthday there.This is her first Birthday Party with frienď's cause of Covid. 1st time bowling. All the kids loved the new play area..Thanks again for the wonderful party.

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