The Body Shop
4.5/5
★
based on 8 reviews
Contact The Body Shop
| Address : | 9350 Yonge St, Richmond H, ON L4C 5G2, Canada |
| Phone : | 📞 +98 |
| Website : | https://www.thebodyshop.com/en-ca/store-details/hillcrest-mall/1438 |
| Categories : | |
| City : | C |
| Description : | Chain with house-brand bath & body products in a variety of scents, plus fragrances & more. |
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Alex on Google
★ ★ ★ ★ ★ My wife and I have been shopping for gifts this holiday season. She needed something for herself and for her niece from the Body Shop (at Hillcrest). While my wife was shopping I observed the shop associates and i was impressed with who courteous, helpful and attentive they ALL were. The young lady who helped my wife (Skylar P.) was a textbook example of what a shop assistant should be. Not only helpful and attentive but she even made eye contact trying to sincerely understand what my wife needed. Skylar clearly explained the options and gave details about the products. Genuinely helpful without an artificial smile or putting uncomfortable pressure. I usually dread shopping during the holidays but the Bodyshop experience made my day.
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Mira Agbay on Google
★ ★ ★ ★ ★ When I walked into the store, There were two girls who were working there communicating with each other and they didn’t care that I was in the store as a customer. They didn’t ask me for help, so I was looking around by myself to find the sample for the scent of the product, but I couldn’t see any samples. I just opened the lid of a hand cream to smell it, and they started to be rude and yell at me. I will never go there again!
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Trevor Levine on Google
★ ★ ★ ★ ★ Went in, didn't buy anything, place smelled great even with a mask on
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Rula B. Morcos on Google
★ ★ ★ ★ ★ Great products, service, selection and prices. Sometimes they have some good sales.
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Music Lyrics on Google
★ ★ ★ ★ ★ I just went to Hillcrest mall today. Yes it's boxing day. And yes I stopped by this shop. The staff is friendly but was too busy to be helpful. I try to ask for advice as to what to buy, but the the staff kept going to other adults who were asking about make up. That staff said she would get back to me, but never did. I ended up choosing something random because I had $10 I got for free on my membership card. Did I mention the selection of products was limited? The stuff I bought last year, couldn't be found today. Guess adults are more important than teenagers, and that's understandable. But you might wanna keep in mind the fact that teens tend to write more online rating reports compared to adults.
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Maryam M on Google
★ ★ ★ ★ ★ Very helpful staff. They help you find the best product that you’d need. They’ve always had whatever I needed in stock as well.
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C T on Google
★ ★ ★ ★ ★ Super friendly staff and you got love the smell of this store. I come every couple months to fill up on certain items and especially the satsuma oil diffusers and it’s so delicious. Keep up the good work!
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Jana Melinda on Google
★ ★ ★ ★ ★ Clean store with decent variety of products. The staff were friendly and welcoming.
One thing I would like to note is that not every product on the shelf or counter had prices labeled on them. For example, some soap bars was listed for $5, other kinds of soap bars were listed $6 and a couple soaps didn't have any price listed. It wasn't until it was run through the cash register that the price came up. These variety of soaps were placed in at least 3 different places throughout the store. It would be helpful if all products had prices listed.
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