Indigo

Was looking for a gift and was a bit lost in the big store. A lady (sorry I can't recall her name) made a few suggestions which where really helpful. Would definitely return to this location again just because of that.

Nice little book store with a good selection. This occasion however I was randomly interrupted about a drink I was not holding or consuming. Very rude, aggressive and unprofessional staff member. I complained to the manager on duty and hope in the future staff are trained suitably as this unbridled needless policing creates a toxic environment for a book shop that strives to create a pleasant and enjoyable experience for its patrons.

Placed an online order and choose in-store pickup. Wen i received email saying some items are not available, but still some items still available, so went to pick it up. When I come to the store, nobody in the Mobile Order pick up position, so i have to line up in the checkout line. when reached to my turn, I asked a gift receipt, then was told the paper stapled on the pick up bag with my name in BIG BIG font and a bar code is the gift receipt. Can you image when you received a gift and found out the gift receipt with a BIG sender name? don't you feel embarrass? Checked the box, only 2 out 4 available, so must buy something else to fill up. Guess what, i found one of the "Not in stock" item, within just 1 minute! OK, come back to cashier and wait in the line, only one cashier was working with customer, but there were 3 ladies in front of the cashier computer, discussed something. After 5 minutes, the discussion done and all of them went to whatever important for them without even check the number ppls in the line. Finally the lady from my early pick up came and helped me check out, without any apologize after i told her I find the missing item. and I asked if I can have box so I can wrap all the gift(the second time), gave me a small one and claimed that is the only box they have, OK, then i asked can I have a bigger paper bag so I can have all items including the previous picked up together, still gave me the same small one. Looked Indigo is really tight on budget. BTW, does indigo provide the cover price service? just one more sticker on top of the price sticker since I mentioned several times these purchases are gifts. if so I may asked specifically next time, if I still want to place order or purchase here.

This is a really nice Indigo physically-- great layout, clean, that "new book and coffee" signature smell that Indigo should have. I was just a bit disappointed at their inventory. They didn't have most of the books i wanted and then when I investigated, they didn't even have a complete works of Shakespeare! (Every bookstore should have that.) Plus, there was a discrepancy in price between what a product was marked and on the package and what Indigo charged; completely within their rights, but not nice. I feel Indigo can do better. I want to love this store but please! Get a copy of the complete works of Shakespeare!

This store is pleasant to browse and the staff is helpful. Be sure to look inside the cover of your favorite authors. I found a signed copy of Michio Kaku's latest book on the shelf at this location!

Nice big Indigo location that’s got a large selection of different miscellaneous home and wellness stuff. This particular location seems to focus more on things like kitchen and candles and toys rather than just books like some other chapters/indigo locations. It’s got a good variety of stuff and the store is organized nicely. The book collections here aren’t as large as some chapters stores, but still nice.

The best place to find your favourite books, magazines and other stuff you love!

We love visiting Indigo. It is a place of paradise for my daughter & us. We bought books & kitchen accessories every time we visited. Great customer services. Staff are polite and friendly.