Shoppers Drug Mart - Stony Plain

Name: Shoppers Drug Mart - Stony Plain
Address: 4300 S Park Dr Unit 400, Stony Plain, AB T7Z 2W7, Canada, Z, 7, Canada

2.9/5 ★ based on 8 reviews

About Shoppers Drug Mart

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Contact Shoppers Drug Mart

Address :	4300 S Park Dr Unit 400, Stony Plain, AB T7Z 2W7, Canada
Phone :	📞 +7899
Postal code :	7
Website :	https://stores.shoppersdrugmart.ca/en/store/2402/
Categories :	Beauty supply store , Pharmacy , Cosmetics store , Medical supply store , Photo lab ,
City :	Z

4300 S Park Dr Unit 400, Stony Plain, AB T7Z 2W7, Canada

Best Pharmacy in Canada

B	Breanna Sorochan on Google ★ ★ ★ ★ ★ The pharmacy customer service needs a lot of help. I had a prescription faxed in on Tuesday early afternoon. Was told it was a compound so it wouldn’t be ready that day. No problem no biggie!! Called Wednesday afternoon to ask if prescription was ready and apparently they had lost it. I was on hold for approx 20 mins. And got asked who the prescription was for 3 different times. They finally found it and I said okay I know this is a compound so it’ll take longer and the girl on the phone told me they would have it ready for me in an hour. I stopped in after work around 5 pm for the girl to then tell me they didn’t have what they needed to make the compound. I then got frustrated because why was I not told this 4 hours ago on the phone? Why was I not called to be told this before 5 pm. The girl told me she didn’t know and didn’t even apologize. She just Told me I would have to go somewhere else. This is super upsetting as I used to work for this shoppers location and it never used to be like this. This prescription was for an infant and I know have to wait another 48 hours until it is prepared at another location. I will be transferring my whole family’s pharmacy needs elsewhere.
n	nijjar jasmeet on Google ★ ★ ★ ★ ★ Rude customer service, I experienced here. I bought the wrong product and went there around 8.40pm today for return, only after one day but supervisor on duty make me felt that I just went to wrong place and even she is racist. I will never buy anything from there. Every store has policy to return the products within 30 days but they refused to take it even it not used. All package is good as it.
C	Chris Shiek on Google ★ ★ ★ ★ ★ Trying to pay off my credit bill with the pharmacy and the Lady named Tabitha has been nothing but rude and evasive with me to get this done making it difficult so I have to keep contacting them time after time. All I want to do is pay my bill. Once I do pay it I will never come here to do any business.
t	terry Smith on Google ★ ★ ★ ★ ★ 4 Months ago I wrote a review that was not very complimentary about the service I had received in getting prescriptions filled. Since then I have seen a great improvement in fill times and helpful and friendly service . I really appreciate the wonderful change. Thank you Kip and Brenda for working with your staff to correct the issues.
L	Libby Kelly on Google ★ ★ ★ ★ ★ I goofed up my medication and I talked to kip and he was super understanding and helpful. Kip and his team really care about their patients and it shows. I was really nervous about taking a injectable medication for the first time and they were able to explain to me how to take the medication and everything. Thank you for the awesome service!
M	Martin McMahon on Google ★ ★ ★ ★ ★ Shure I’ll share…good luck getting the pharmacy to answer when you have a concern about your health and you have a couple questions. On hold for 15 minutes with electronic voice saying one minute pleas… one minute please. After 20 minutes I gave up. When you go in and speak to the pharmacist in person you get told how busy they are and rush you to get your questions out then rush their response. Never experienced this in Oakvulille, Barrie or Markham Ontario. Just Brutal.
A	Al Edwards on Google ★ ★ ★ ★ ★ Don’t waste your time here, unless you don’t consider your time valuable. I expect to wait to have a prescription filled as that is only normal, so when I was told it would be 45 minutes, I thought that is quite a while, but Rexhall isn’t open till 9 am and it was 8:30am. I went to Tim’s and was back at Shoppers for the 45 min pick up. I was then told it would be another 10 mins as the clerk said she had to count the pills? Whatever…30 mins later finally got my wife’s prescription. I won’t bother with this place next time. I will just wait till Rexhall opens!! Should be no stars, not 1 star!!
S	Silent Partner on Google ★ ★ ★ ★ ★ Stopped in for snacks when we were staying with Urban River Adventures. It's a great shopper's drug mart, well stocked and clean. My gripe is with the employee at the checkout. Nolan was his name and at first he had a jovial personality and making jokes and such no big deal, until he called me evil for not having a bag... And I was paying for a reusable bag... I understand being funny and sarcastic since I myself am sarcastic but I was actually offended by his comment and it's not acceptable to speak that way. I too work in retail and am a cashier and I get how to treat people with respect while being a bit funny. He is not. If perchance I am ever back in Stony Plain and hit up the shoppers and he's working... I will be using self checkout.