Thai Express Restaurant Cornwall
3.9/5
★
based on 8 reviews
Contact Thai Express Restaurant Cornwall
| Address : | 1232 Brookdale Ave, Cornwall, ON K6J 4P8, Canada |
| Phone : | 📞 +9888 |
| Website : | https://thaiexpress.ca/locations/ |
| Categories : | |
| City : | J |
| Description : | Noodles, stir-fries, curries & other Thai dishes served in a down-to-earth restaurant. |
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Val St-Onge on Google
★ ★ ★ ★ ★ Gentleman that works there is great but the older lady is a nightmare to deal with.
We have being going for over a year, gentlemen gives great customer service and everything always tastes great
Went last weekend, got home to find out the general Thai chicken tastes awful, went back and told them they either put the wrong sauce or something was rancid since it was so sour.
Young gentleman said no problem I will refund you, older lady kept asking what was wrong with it and gave me attitude, I've never had a complaint but it's unacceptable to argue with a customer if they tell you something is wrong...
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Elaine Hart on Google
★ ★ ★ ★ ★ I gave a one star so I could leave a comment, otherwise, a ZERO.
Last evening I witnessed the lady chef berate a staff member in front of customers. One, there is a time a place to SPEAK to your staff, not YELL. I cancelled my order and asked for my money back. The lady chef was just glaring at me. Three or four times I asked for my money back. I said to her, if you treat your employees this way, how do you treat your customers. I'll take my business elsewhere. I will never return. I'm very sorry for the young woman that was berated by this woman. I wish you peace.
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adam vegan on Google
★ ★ ★ ★ ★ First and last time I go to this place unless they change all the staff. All three were rude and annoyed that I wanted to order and they had to get of their phones. The food was trash and clearly not made with any effort. I’m upset I even have to give it one star.
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T Jans on Google
★ ★ ★ ★ ★ So, i used to go here often since it's one of the few vegetarian options for fast food in town, but after today I will not be back.
I requested extra tofu for my pad thai, since it's usually a little sparse, and paid the $3 or so for the upcharge, which is no problem. Waited for 15 minutes, and shortly before I went to get my order, the front staff demanded I pay an additional $0.35 charge since they had to give me a larger bowl.
I had already paid, and tipped, so they made me pull out my debit card to pay an extra 35 CENTS for a larger bowl that I did not ask for. The manager was standing right there, and she is the one who made the poor cashier ask. They refused to just give it to me, which is what any good business would do since it was their mistake, I didn't request a larger bowl, and it had already been 15 minutes that I was waiting, and I tipped FAR more than 35 cents.
I'm really disappointed, and won't be going back.
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Jacob on Google
★ ★ ★ ★ ★ Great place to eat. Staff are super friendly, my only slight issue would be the 'propane' taste in the food on occasion from the high flame on the burners. Only occurred a handful of times and remade without question. Overall great experience
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Dylan Murray on Google
★ ★ ★ ★ ★ Gave me the wrong order, which is fine it happens, but when I said that this wasn't what I ordered, politely, the older lady working there told me I was wrong and that this was what I ordered and raised her voice. Being in front of other customers I didn't want to get into an argument already so I took my food and just ordered again... Also forgot to give me my drink and she said I didn't order one until she checked the receipt. The other staff were very nice I would like to point though
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Pro Web on Google
★ ★ ★ ★ ★ I always ask for this restaurant before the covid it was impeccable service, the staff has changed and it has become rubbish, the quality of the dishes is no longer the same, the servers are not friendly, in addition to serving you not good food, burnt or not fresh and when you claim the owner is not cooperative.
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Henri T. De Souza on Google
★ ★ ★ ★ ★ Very nice experience at this restaurant! Even though there is no possibility to dine in at this time due to Covid restrictions, the takeout service was impeccable. The timeframe in and out of the location was great. The personnel was helpful and patient. The tap works fine for Interac but for credit card, you need to manually enter the card credentials.
Location was well lit, cozy, clean and spacious.
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