Terra Nova Village Veterinarian

3.8/5 β˜… based on 8 reviews

Contact Terra Nova Village Veterinarian

Address :

3671 Westminster Hwy, Richmond, BC V7C 5V2, Canada

Phone : πŸ“ž +7
Website : https://www.tnvvet.com/
Categories :
City : C

s
sehajpreet kaur on Google

β˜… β˜… β˜… β˜… β˜…

The best vet doctor!!The doctor is very kind and helpful. Amazing staff and they take care of our pets very nicely:)
A
Aven Lin on Google

β˜… β˜… β˜… β˜… β˜…

At first I thought this place was very good. They were open to the public from 8am to 12am with 24/7 hospitalization. all with one doctor working. Their blood tests, x-rays etc.. were priced very reasonably too. But then after my dog was hospitalized here for an entire week, not so much. Dobey had gone in after getting pushed away from ironwood animal hospital, and they send him home that night. If I'm being honest, he was dying, so I don't know why he was sent home. But not the biggest problem. We went back the next day (16 oct 20) to have him hospitalized for the next 6 days. We visited him everyday. They said he was on IVF 24/7. and they claimed he was being taken care of. He looked like he was getting weaker but because some symptoms went away day by day, we didn't say anything. They sent him home Thursday night because they said he'll most likely start eating at home. We weren't sure, but we believed in the process, we believed in the doctor. Friday afternoon after getting fed, he threw up. We immediately called the office and they said it was normal for him to throw up even though they had claimed that he wasn't at the vet anymore. They told us to give some of the medication they had given us the first night (the night we took him home) We listened because, what else could we do? 11pm that night he throws up again, we wait and ask some friends and family before calling this time. % minutes later, he vomits blood. We again immediately call the vet, they said they were closing and can't do anything even though it was only approximately 11:30pm. They told us to go to 24/7 emergency vet. When we got to the vet, they had essentially explained the same things that Terra Nova vet had, but they said hen was dehydrated. How can my Dobey be dehydrated after being on IVF for 6 days straight. This brings up the question of negligence and malpractice, personally I can't say anything further because I'm not a vet, but the College of veterinarians of Bc can. Honestly the entire process was sketchy but we had to believe. Many times when we visited (we visited everyday), he peed himself and no one cleaned with mess, not to mention he has a bacterial disease going on. As well as, the receptionist said he was drinking, but later when I asked the doctor if he was eating or drinking, he said they don't offer water because he was on IVF. And the dehydration part as well. I honestly didn't care about the money because I thought everything was priced better than anywhere else even though over $3000 was spend to basically have my Dobey die. He definitely should not have gone home that night. There's also the question of malpractice and not caring for your dog when you're not there. Was the IVF even hooked up? After some research, we found that this vet is currently being sued by someone with similar experience to mine. All in all, I do believe they properly diagnosed him, but dobey was most definitely not taken care of properly. Dobey was only 7 months old and died from internal bleeding and organ failure. the picture below is him.
C
Chrisdoyl272 Doyle on Google

β˜… β˜… β˜… β˜… β˜…

They are always available for emergencies, they are also open till 12:00 midnight, also take great care with both of our dogs Dr Chaudre is a very good vet and he realy Cares for he is our savyour time and time and all the employees are very knoledgable and a great help( numerous times) and here we are again with our dog she got sick because of this pouder that was dumped in our lane, It caused her to shake and loose focus had to flush her system out, she is a little bit better now. Hopefully she will be good tomorrow we will see, here we are tomorrow and she is doing very well, Thanks again Chris D
J
Julie Enns on Google

β˜… β˜… β˜… β˜… β˜…

Absolutely amazing! Great staff very friendly and always take really good care of all our animals. We drove from Langley because we live them so much.
N
Navreet Sandhu on Google

β˜… β˜… β˜… β˜… β˜…

Dr. Chaudhry is very experienced and kind. The staff is very nice and welcoming. The charges are very reasonable and the best thing is they are available for emergencies 24/7. Keep up the good work Dr. Chaudhry and staff:)
B
Brighouse Church on Google

β˜… β˜… β˜… β˜… β˜…

I took my 8 month old kitten here late one evening after she vomitted bright green. After explaining to him that I suspected she ate a toxic plant, he proceeded to run blood tests but would not let me know what her results were. He ran no further tests on her and after giving her charcoal and IV he sent her home even though she had yet to eat food. She proceeded to vomit and after calling back to let him know he advised to wait 48 hours to come in again for another exam. I waited the 48 hours and brought her back. I insisted he run an x-ray on her which he did, which then showed a foreign body. I feel he did not provide quality care and after speaking with him on the phone and explaining my dissatisfaction he was extremely unwilling to see my point of view and was very rude. I would NOT bring my pet back and would NOT recommend anyone to bring their pet here.
M
M1nkey15 on Google

β˜… β˜… β˜… β˜… β˜…

Dr. Chaudhary xray our bichon and he completey missed the kidneys. He then misdiagnosed our dog if a simple infection. When we returned from a secondary vet who correctly diagnosed our dog with kidney stones, Dr. Chaudhary accused us of lying and misinterpreting his diagnosis. Extremely unprofessional and way over priced. I would strongly recommend to avoid this place at all cost.
D
Dilraj Bal on Google

β˜… β˜… β˜… β˜… β˜…

I came here last week with my dog. The doctor and staff was very helpful. Their prices are genuine and the vet is very well experienced. Strongly recommend this place as your pet’s primary vet!!

Write some of your reviews for the company Terra Nova Village Veterinarian

Your reviews will be very helpful to other customers in finding and evaluating information

Rating * β˜… β˜… β˜… β˜… β˜…
Your review *

(Minimum 30 characters)

Your name *