Télécommunications Xittel
1.7/5
★
based on 8 reviews
Contact Télécommunications Xittel
| Address : | 770 Bd Casavant O, Saint-Hyacinthe, Quebec J2S 7S3, Canada |
| Phone : | 📞 +88 |
| Website : | https://www.xittel.net/ |
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| City : | S |
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Alex on Google
★ ★ ★ ★ ★ Ok
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Justin Sutherland on Google
★ ★ ★ ★ ★ Terrible service. This garbage will rip you off in a heart beat. 0 stars.
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Kieran Anderson-Barwin on Google
★ ★ ★ ★ ★ It's fast but with 150 GB per month MAXIMUM and charging $150+ this company is ripping people off completely. Also don't even have an alternative company here so complete control of the market. Ridiculous that these prices can be allowed.
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Joseph Paul-Martin on Google
★ ★ ★ ★ ★ The service this company provides is sub-par at best, customer service is not exactly excellent. I wouldn't even consider recommending this service to anyone to be honest, total lack of communication with it's customers for the simply reasons. 200$ a month for the 200gb down 10 up package plus the 100$ overcharge over the limit fees, 200gb is not enough in this day of age. I think this company is just ripping off people. They don't provide good service... 0* more likely.
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mathieu lecours on Google
★ ★ ★ ★ ★ Generally have around 20% of announced speed, probably never went over 50%. Average of one day without internet every 2-3 months. Have to wait 30-45 m on the phone if internet doesn't work because they don't announce outage anywhere.
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Oleksiy Denha on Google
★ ★ ★ ★ ★ Customer service: I had a great experience when contacting 'new subscriptions' customer service. Melody has always shown professionalism and addressed my concerns promptly.
Service: yes it is poor however there is no other provider in my area so it gets a 5 star.
(see 'supply and demand', learned this basic concept of business in high school)
Rates: yes they are costly, however supply and demand again.
Conclusion: telecommunications companies realize the product they are selling you is water and they set the cost accordingly.
Will update this review once a competitor joins the market
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Oliver Baldwin on Google
★ ★ ★ ★ ★ Frequent outages, inconvenient hours, takes a long time to get a tech out if you need one. Speed is irregular and often very slow. Rarely above 50% of what I pay for (and they are expensive).
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Stephen Peters on Google
★ ★ ★ ★ ★ I made a google account just to leave a review of this company don’t ever EVER pay for this service. Customer service is better in Guantánamo Bay. The internet regularly cuts out and the company can not give you an estimate date of when a service worker will come fix your internet but still expects you to pay if it’s down and not fixed.
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