TD Insurance Auto Centre

Name: TD Insurance Auto Centre
Address: 9227 Rue Charles-de-LaTour, Montreal, Quebec H4N 1M4, Canada, N, Canada

4/5 ★ based on 8 reviews

Contact TD Insurance Auto Centre

Address :	9227 Rue Charles-de-LaTour, Montreal, Quebec H4N 1M4, Canada
Phone :	📞 +888
Website :	https://www.tdinsurance.com/products-services/auto-car-insurance/claims-centre%3Fy_source%3D1_ODIxNDQyNi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%253D
Categories :	Insurance agency ,
City :	N

9227 Rue Charles-de-LaTour, Montreal, Quebec H4N 1M4, Canada

Best Insurance agency in Canada

R	Reggie Mark on Google ★ ★ ★ ★ ★ Worse experience ever... I was asked to pick up a vehicle that was worked on there today and they rushed me to pick it up today itself at 6:30pm. They advice the vehicle is cleaned in and out and ready to go. Upon arrival and paying the due and I got the car key and I started it, there is a flat tire on the front left. I told the staff and they advice to bring it in and 2 guys from the shop were trying to figure out how to use a Tire Inflator and failed and asked a body man to use it put air as he is the only one who knows how to use the Tire Inflator. After he put air in one of the tire I asked if they can verify other 3 tires as well? And estimator Chris said ok and said he will verify it. And he told me all is well. I drive away for a quick meeting near by the shop and when I return the air on the other 3 tires were low and tpms warning was there. As I was beside the body shop I took it back and Chris was there along with the painter and they open the garage and said to come in and goes sorry we only have one Tire Inflator and that belong to the body man and he locked it and gone home hence we cannot do anything. This shop is terrible as they don’t even check the vehicle before you pick up the car and return the vehicle with a flat tire?? Also there was a damage to the rim which was not even fixed. Please stay away from these guys as TD is just out to fraud the client by saying you get a life time warranty only if you stay with TD as your insurance... if you switch insurance your life time warranty is gone... find a different shop who check your vehicle and fix it and deliver it to you properly. Very disappointed they only have one Tire Inflator.... what a joke....
B	Bibi Ali on Google ★ ★ ★ ★ ★ Had a small accident and was so glad to have used this one-stop-shop for instance, garage and car rental all run by TD insurance. The service provided by TD's reps Filipa and Bobbie wes outstanding and went beyond simple courtesy. The garage manager Ellie was also very detail oriented and thorough. First visit they assess damage and decide which parts to order then send you home with your car if it can still be driven. Waited 10 days then got a call to bring the car and take a rental which was ready for us a soon as we arrived. A week later we picked up our fixed car and returned our rental. Each visit went fast and smooth. I hope I don't need to use them again but I'm glad I'm covered by TD in case I need their service again.
M	Mahmoud Derakhshan on Google ★ ★ ★ ★ ★ Very bad experience. Not any sense of being responsible
L	Louise Beauregard on Google ★ ★ ★ ★ ★ It took several weeks for them to receive the bumper and then, I had to call to enquire. They were not calling me. Gave me an appointment to bring my car in on a Wednesday for repair. One week later, I still do not know when I will get my car back. Two days after bringing them my car, I was told that they could not start working on my car before the following Monday. Why did they have me bring my car 5 days early? No matter who I call, I always get voicemail and have to leave a message. Cannot reach anyone directly.
N	Nathalia Cassis on Google ★ ★ ★ ★ ★ I would not recommend this garage at all. Yes they were friendly but a garage in order to be good should do a good job and this one did not. It took a full month for them to repair my car, which is a 2016 volks, they returned back the car with a missing fog light claiming it was back ordered, the car alignment is not straight, the car is not the same I confirmed all this with my own garage. When they finally got back the fog light which was like a month after. I called the garage 5 times and left voice messages to have them put back the fog light. It has been 2 months now and still no fog light. This was not free as I had to pay a deductible which I don't mind paying for but I expected the car to be in a good shape or at least the way I had it before the accident. I explained this to TD Insurance claim dept. so they are aware that this garage sucks. I am just saying do the research before accepting any garage TD recommends you which I did not do my research. I am still with TD insurance because I like them as insurer but dislike this garage services and would not recommend it to no one.
J	Janius Tsang on Google ★ ★ ★ ★ ★ I brought my car here for repairs covered by my insurance. My experience was exceptional. From the opening of the claim to picking up the repaired car, every step was without issues. The customer service agent was courteous and helpful during all communications. The repair consultant was professional and helpful. The rental car was ready and waiting when I arrived, and the repairs were completed two days earlier than expected. Picking up my car was as simple as walking into the garage and picking up the keys, and the interior of the car was spic and span. It is such a great pleasure to deal with people who are professional and enjoy their jobs. Well done!
D	Dezi on Google ★ ★ ★ ★ ★ Great garage! From my experience they have quality service and the staff are friendly and helpful.
T	TONY G on Google ★ ★ ★ ★ ★ Best Garage ever. Great service and customer service. From the moment I went in for my estimate to the day I picked up my vehicle.