TD Canada Trust Branch and ATM - Richmond
2.7/5
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based on 8 reviews
Contact TD Canada Trust Branch and ATM
Address : | 4777 Mcclelland Rd Unit 1505, Richmond, BC V6X 0M5, Canada |
Phone : | π +98 |
Postal code : | 6 |
Website : | https://www.td.com/ca/en/personal-banking/branch-locator/%3Fid%3D9542%253Futm_source%253Dgoogle-maps%26utm_medium%3Dyext%26utm_campaign%3Dalways_on%26utm_content%3Dtdctbranch%26y_source%3D1_MzgwODY4Ni03MTUtbG9jYXRpb24ud2Vic2l0ZQ%253D%253D |
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City : | X |
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Maria S on Google
β β β β β Great customer service! We got our mortgage through this TD branch, and Nelson (branch manager) and his staff were very dedicated in helping us get the deal done. Nelson made sure to take the time to explain everything clearly, and make things simple for us as much as he can. We would highly recommend this particular branch for all of your banking needs, especially for mortgages.
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88 Plus More Ltd on Google
β β β β β Poor service. Always late to open for business. Today is even worse. Staffs said they forgot the key to open the door. I don't understand. Is this TD service ? Unbelievable !
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Patrick Lai on Google
β β β β β Most frustrating customer service experience ever of my 26 years banking with TD.
Incompetent and failed customer service...
Customer blaming rather than conflict resolution by the assuming branch supervisor (as she did not even introduce herself).
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Chou Jeff on Google
β β β β β What do you think who you are? Yesterday afternoon, I went to Garden City & Alderbridge Way TD branch near to Walmart in Richmond. I would like to use my funds to issue a bank draft for business. I am the owner of my company. But Ms. Cheung did not allow. It was a big question. Did My funds belong to Ms. Cheung ???? Did I need her permission to use my funds? I spent almost a hour in this Branch and got nothing. Now I have a big question mark. Do I need TDβs permission to use my funds for business even for personal? You have already wasted my time and also damaged my business. You must to apologize, but I do not accept your any excuse.
Finally I have helped by Continental Branch they has no questions to issue the draft,even her put note in the bank system.
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eric xu on Google
β β β β β Donβt open business account, it will take them for ever to do any thing.
I opened small business account with them, and just for apply βletter of creditβ which based on my money in the account, and it took them more than 2 weeks, still not done.
The first week, they said they havenβt even review yet
the second week, they said due I was applying for business loan, I donβt get whatβs the connection between βletter of credit β and business loan.
So, be really careful if you open your small business account, because they really donβt care, and for small business, nobody want to waiting for a month for a simple letter.
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Raymond Wong on Google
β β β β β Don't waste your time coming here. Dean the new kid doesn't know what he's doing. Needs to hold a check I got for work for 5 days, with banking history from the same employer since 2018. Hope the branch Manger looks this up, I cash the same check with $5,000 with zero hold. Never will I return here again.
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Maylen Kuang on Google
β β β β β limited customer service. Some of the tellers don't even explain what happened to you like I already know anything. They let you wait without any explanation. Then no sorry no thank you. Walk out the branch with bunch of questions and unsatisfaction. They need to get customer service training in English. Extremely unprofessional staff specially yound male staffs.
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K W on Google
β β β β β I would give 0 star if possible. The service was substandard, especially the female manager. Was simply resetting pin; she was not helpful at all and gave no resolution after saying she could not help me. Whatβs the point of being a manager? I would have to constantly ask questions that she gave almost no answers to. Huge waste of my time visiting this branch. Expect getting no help from the manager here at all.
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