Swarovski Retail Store - Pointe
4/5
★
based on 8 reviews
Contact Swarovski Retail Store - Pointe
| Address : | 6801 Trans-Canada Hwy, Pointe-Claire, Quebec H9R 5J2, Canada |
| Phone : | 📞 +9799 |
| Website : | https://www.swarovski.com/fr-CA/ |
| Categories : | |
| City : | R |
| Description : | Upscale chain known for its crystal jewelry, watches, Christmas ornaments & home accents. |
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nazaninmalek davarpanah on Google
★ ★ ★ ★ ★ I love swarovski and I'm a fan of this brand?the quality is very good and the design and crystals are so nice.
but the manager in fairview mall,point claire, needs more training for customer service!she is too cold and doesn't know how talk with customer!
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Charlene O'Connor on Google
★ ★ ★ ★ ★ Lovely products, very friendly and pleasant sales staff and they even found a ring lost by my mother in the store and returned it to me. Great customer experience!
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Jason Hutch on Google
★ ★ ★ ★ ★ Everytime I walk in, I find the perfect gift for my wife. On my last visit in early Jan 2020, I was not able to see one of the online bracelets. The employee (forgot her name) was able to se my vision and picked out the perfectbracelet. What gives the 5 stars was she pulled something that had yet to be put on display and it was perfect. Big thank you for that.
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Paula Adano on Google
★ ★ ★ ★ ★ Very disappointed with Swarovski. I sent out to repair my necklace which had 5 crystals missing and they called me saying it was ready and it wasn’t. It was “refused” by the head office saying that too many stones are missing and that they cannot repair it anymore. When she gave me back the necklace 18 crystals were missing!! What is this??? This is ridiculous. Lori, the employee at this location, didn’t even apologize, no understanding whatsoever. 0 customer service. If not the worst. Swarovski is over for me. Quality has gone down dramatically. Even things I buy from Pandora last way longer than with Swarovski. Not only their crystals fall, you have to pay to repair them. I’m so done. Now I have to find another place to fix my necklace because it has a lot of emotional value to me.
Extremely disappointed
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Elizabeth Kwong on Google
★ ★ ★ ★ ★ Very good store with selections of good gift ideas. The team here is knowledgeable and helpful. I enjoyed my visit even with the wait to control the crowd inside.
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Lea Asfour on Google
★ ★ ★ ★ ★ Staff was nice and helpful.
But unfortunately they do not respect the rules of social distancing. There were too many people in the store...very disappointed.
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Hokees on Google
★ ★ ★ ★ ★ A wonderful place to get gifts for that special someone
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Deen Umerthambi on Google
★ ★ ★ ★ ★ Absolutely amazing service and probably the best I have received in the whole Fairview mall! So much care and detail into the product. All thanks to the amazing Olivia! Thanks for your help and helping me choose beautiful earrings for my fiancé. Give her a raise!
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