Sun Ray Hot Tubs & Patio - Edmonton
4.1/5
★
based on 8 reviews
Contact Sun Ray Hot Tubs & Patio
| Address : | 7509 72a St NW, Edmonton, AB T6B 1Z3, Canada |
| Phone : | 📞 +7899 |
| Postal code : | 6 |
| Website : | https://www.sunrayspas.ca/ |
| Categories : | |
| City : | B |
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Laurie Northern girl on Google
★ ★ ★ ★ ★ We've owned our hot tub since 2006. We only had minor issues with it and most were our error. Don in service is amazing. He and the service staff have always walked us through our issues and only come to do a service call when really needed. Rates are extremely reasonable and your tub will last forever with the proper care. Thanks Don for all of your help over the years!
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Norm Rolheiser on Google
★ ★ ★ ★ ★ I have a 29 year old hot tub at Baptiste Lake. Thanks to the great service by Don, it still works. We have had a few problems with it over the years but Don always finds a solution. I have had reliable service at Sun Ray for many years.
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Erin Bond on Google
★ ★ ★ ★ ★ This is my hot tub from last summer. I bought from you two years ago. I would just like to thank you for your exceptional service!! Ever since I have bought my hot tub you guys have always done your very best to help me. Just this morning I called in on a leak I had and I had someone come this afternoon who was a very outstanding and nice man and he found out the problem and is coming back out to fix it next week for me. I have recommended you guys before and I will continue to do so. Thank you very much!
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Krystle Lynk on Google
★ ★ ★ ★ ★ Last January we placed an order for a hot tub, we placed a deposit and was told due to covid would take longer approximately 6 months. We did not want to wait 6 months but really liked Darrel so we decided it was worth the wait. Wrong decision. Well it has been nothing but hell since then the communication has been horrendous. Myself and husband have called and emailed or several occasions and received very vague responses at first with loads of excuses (keep in mind we would know nothing if we didn’t reach out) now we have been trying to contact someone for the last month with zero responses regarding our hot tub or deposit. We are extremely angry with the professionalism, communication and customer service and will be having this rectified immediately. It is now mid October and we still have no hot tub or an idea even of when we will be getting it. Meanwhile every other hot tub distributer in Edmonton has endless stock. DO NOT RECOMMEND! RUN!
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Val Radkevichnoel on Google
★ ★ ★ ★ ★ After 3 1/2 months we finally have our hot tub lid replacement. The lid is very very well made. Unfortunately the staff are pretty rude and i would never recommend getting products or service here.
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james mccaustlin on Google
★ ★ ★ ★ ★ My wife and I have had nothing but great experiences with SunRay. We bought our tub from them 18 yrs ago and its still going strong and looking great because of the construction. Over the yrs we've had to have service on our tub but the service team has always exceeded our expectations with prompt and professional service. Parts and sales team are always a pleasure to deal and knowledgeable when ever we have questions or may need a part. We highly recommend them to anyone that asks about hottubs service or sales..
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Big Z on Google
★ ★ ★ ★ ★ Amazing staff and amazing products. I have bought my hot tub from them 19-20 years ago. It still runs and looks great. They're alway there to help me trouble shoot and fix the problem myself as I live out of town. Great people and local businesses always need are support!
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Monica Krueger on Google
★ ★ ★ ★ ★ Very knowledgeable staff and great product. We have been enjoying our Sun Ray hot tub, great product.
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