Summit Sport
4.3/5
★
based on 8 reviews
Contact Summit Sport
| Address : | 4293 Mountain Square, Whistler, BC V8E 1B8, Canada |
| Phone : | 📞 +9 |
| Website : | http://www.summitsport.com/ |
| Categories : | |
| City : | E |
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Mike Freedman on Google
★ ★ ★ ★ ★ Exceptional service and rental experience. We had 3 ski days and ski rental process was very smooth. They allow to store the personal footwear in baskets in the store but we stored the equipment in the hotel storage. Recommended.
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Jess on Google
★ ★ ★ ★ ★ Super friendly staff and amazing service! Fraser went above and beyond to help find the right gear that would best suit my riding style despite it being the end of season with limited options available.
I ended up walking away with just a pair of bindings but I will for sure be back early next season to buy my boots and snowboard from this store.
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brent breedveld on Google
★ ★ ★ ★ ★ Friendly and knowledgeable staff! Perfectly set up rental bikes.
My son and I had an amazing day at the bike park thanks to the rentals team here. They made sure my son was on the right size bike (I didn't book the right size) and answered all questions.
The bikes ran perfect. Super quiet. All I could here was the hum of my tires on the trail. The location is super convenient.
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Nancy Marchand on Google
★ ★ ★ ★ ★ Service is impeccable!!! They also honour local's discount. Thank you!! My Norco DH Team bike runs mint after your tune-up
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Bilou Gas on Google
★ ★ ★ ★ ★ Awesome service! We were greeted at entrance by Max. Super chill guy. Let us try on some shirts. We bought some shirts and awesome riding socks! Can't wait to try em in trails! Price was not bad, we got 20%off cuz of our epic passes. Will be back!
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D Skyred on Google
★ ★ ★ ★ ★ We booked and paid far in advance online. When we got there they were not expecting us. The bikes were not ready so we lost a bit of time. They also require you to carry your bike up and down two storeys of a concrete outdoor staircase to take the bikes from their shop. This was absurd to us but thankfully we’re in good shape and can handle it - but what about people that can’t? The bikes are of great quality though and although we got bounced around 4 different people to get service, each person was kind and seemed genuine! But the company expecting their clients to carry the bikes up and down two storeys’ worth of concrete stairs is simply bad customer service/experience.
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Daniel Nanson on Google
★ ★ ★ ★ ★ Thanks for the fast and friendly service. We reserved online the night before and had no lines or wait when we arrived. Maggie from Western Australia helped my daughter and I and we had a decent time getting ready for an a great day on the hill. Super easy returns and great location right by Whistler chair lift.
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Bee on Google
★ ★ ★ ★ ★ If this is your first time in Whistler, you may have to wander around just a little bit to find Summit Sport. They are located in a basement which means you will have to carry your rental bike/equipment up and down two flights of stairs. Ended up booking ahead online and paying roughly $275 all in for gear, the bike and a lift pass for a day. If you want a good experience with Summit Sport, talk with Ross. He is knowledgeable, friendly and you can tell he cares about how well he does his job. I can’t say the same for his fellow employees. This is why I am rating only 3 stars. Other employees (specifically the ones upstairs) are rude and not helpful what so ever. After completing our first run we decided to bring the bikes back to the shop to have the seats raised a little bit. The man upstairs questioned our choice by saying “most people ride low so you don’t need an adjustment” we brought our bikes downstairs anyways where we were helped by a different employee who understood that everyone has a different preference for seat height. This downstairs employee also let us know that there are “tool kit” locations at the top of the mountain as well as in the village. If the upstairs man would have told us that we could have avoided bringing our bikes up and down and rather had more time on the runs. In general, we would rent from this company again. The bikes were brand new to this year and we felt safe in the equipment. My only complaint is the rude workers upstairs. Ignore them and go downstairs to get real service. Ask for Ross!
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