Structube

Name: Structube
Address: 91 Bd de la Gappe, Gatineau, Quebec J8T 0B5, Canada, T, Canada

3.7/5 ★ based on 8 reviews

Contact Structube

Address :	91 Bd de la Gappe, Gatineau, Quebec J8T 0B5, Canada
Phone :	📞 +89
Website :	http://www.structube.com/en/our-stores/gatineau-blvd-de-la-gappe
Categories :	Furniture store , Office furniture store , Kitchen furniture store , Bedroom furniture store ,
City :	T

91 Bd de la Gappe, Gatineau, Quebec J8T 0B5, Canada

Best Furniture store in Canada

s	sophia kuhn on Google ★ ★ ★ ★ ★ I put a deposit of $200 down on two chairs and gave them my email and number. I waited 3 months past the expected date of stock arriving to give them time during covid. When i called it turns out they had been there for i dont know how long and even the person on the phone addmitted no one had bothered to contact me. Considering i gave them months extra, and the fact they were planning on keeping my deposit until i checked with them was very disappointing. A few months prior we also had a couch delivered from them and that was another nightmare. The delivery driver got stuck and kept calling me shouting an address to meet him at with no context, and at the same time structube was calling to say our delivery was cancelled. My boyfriend called him back and ended up going to the address. the driver had left our couch on the porch of a random house to come back and get later... luckily my boyfriend got there in time and was able to bring it back in his own car to our house.. all in all a very stressful delivery experience with both structube and the driver calling and telling me two different things
H	Haneen Kadri on Google ★ ★ ★ ★ ★ Modern and unique furniture, good quality and good prices.
M	Marcos Daniel Baroni on Google ★ ★ ★ ★ ★ On June 12th I bought a dining table and the estimate time to have in stock was 2 weeks. On June 22th I called them and them told me that it would be arriving in stock THE OTHER day, and would it would be delivered the following week. On July 7th I called them asking for the dining table, and they told me that PROBABLY it would arrive in stock by the end of July, but they have no guarantee. They DIDN'T call me or sent email about any delay. Such a lack of respect. I just moved and I am almost ONE MONTH with no dining table, and I still have NO ESTIMATE to have one. Very poor service. I want my money back.
I	Imad Elkadri on Google ★ ★ ★ ★ ★ Cool stuff great price, staff amazing! my wife and I liked this place way better than places like the Brick, Leon's, and even IKEA.
J	Julien Belanger on Google ★ ★ ★ ★ ★ I know they are great , my friends have them. But, my wife ordered a set in July. We paid in the full amount as they requested. Their "back in stock" dates keep changing , they keep letting costumers "pre-order" them, but when we ask for the order status , they say that it will be back in stock sometime in the near future. When that date comes , you ask again for an update. They wont ever tell you about your order status, they will just pick some date and say that it will be back in stock an other date. You can keep doing that loop again and again. Without any real info on your order. Like how many orders do you have before mine?
J	Jo Labelle on Google ★ ★ ★ ★ ★ I’ve ordered four chairs online more than 6 months ago and i still HAVENT received them! No one can tell me when or where my order is. I have paid over 600$ and no one can give me an answer. I have called the store in Gatineau and emailed and i am being told to be patient!
F	Faraz on Google ★ ★ ★ ★ ★ Less than a year, bought a dining table and 6 chairs. Few chairs are not stable anymore and cushion is running bad too. Dining table is wooden (Russell) and with light to moderate use it has started to crack. When we tried to claim warranty, we were told it's not a defect and it could be due to weather. C'mon do we have - 30 degree inside the house??? Spent around $1500 and no warranty claim. Thanks, Structube! Not coming again and will let our friends and family know too. Never had any issues with Leon's or Brick or Ikea! Guys stay away from them.
M	M T on Google ★ ★ ★ ★ ★ So far have been very happy with the furniture we got to furnish our new built house. We were able to achieve a great look at lesser cost than expected. Quality exceeded expectations. There have been a bit of delays, but no huge hassle like we had from other competitors (both during the pandemic). Even though there was a mistake on one of our orders (delivered box A twice instead of A and B), we were able to get a replacement within around 2 weeks. We are very satisfied with the whole Reno line we purchased and our Warren sofa after 8 months we can confidently say is a lot better built than a sofa bought for a couple hundreds more around 4 years ago from Brick which is basically built from cardboard and has fallen appart very quickly from the beginning.